Tour Guiding Elements 541d3a

Tour 103

1. Communication Skills  Refers to the mastery of a language or a number of languages.  Tone and quality of the voice, overall projection and language meaning  Body language and directional gesture  Proper use of communication equipment

2. Rapport with the clients  Aims to arouse the interest of the clients in order to elicit positive responses and appropriate questions.  Face-to-face and eye-to-eye  Proper way of asking and answering questions  Polite and unobtrusive way of calling people’s attention.

3. Mastery of information and skills  Stock knowledge by the tour guide through research, interaction with other guides and self-study  For historical and cultural tours-dates and chronology of events, important historical personalities, and the former setting compared to the present usage.  For nature tripping-necessary skills and factual background information on the sights and sights.





For nature tripping-few legends and lore of

the sites, flora and fauna of the region, capacity to highlight and provide distinctions and comparisons with other similar sites or sights. For participatory activities-be able to describe an activity, give general information of precautionary safety measures and brief the clients on the preparations required.

4. Knowledge of foreign customs and traditions  Knowledge of the history, civilization, society and way of life of the countries/places to be visited.  Familiarity with the local language and current events  Rapport with the locals

1. Required – essential information that must be

given at the beginning of the tour activity. - includes introduction of the tour guide and the driver and any other person involved in he activity. - must include a brief description of the day’s tour or activities, designated stops, and points of interest en route.

- required commentary also includes a recap and reminder of the next activity of the visitors at the end of the day’s tour or activity.

2. Informative – presentations undertaken during the course of the tour activity that are deemed of interest and essential for its success.

- may include data, facts and figures that is conveyed for the interest of the guests about sites and sights seen or visited. - made up of general information that is useful and interesting. 3. Requested – answers the guests’ questions about the locality, destination or country being visited constitute the requested commentaries.

- gives the tour guide or the tour escort an opportunity to expand the information given about a specific subject. 4. Optional – introduce adlib comments, jokes, witty stories, lore, legends, and trivia.