Management 2263l

MANAGEMENT GLENDA JACINTA L. LOYOLA, RN

PRINCIPLES OF MANAGEMENT • Authority – the official power given by the organization to direct the work of others.

- an integral component of managing - conveyed through leadership actions and is always associated with responsibility and ability.

ability - the

ability and willingness to assume responsibility for one’s actions and to accept the consequences of one’s behavior. -is reflected in the nurse’s ethical integrity, in the statement of philosophy and objectives of the nursing department, and in the standards of practice.

DELEGATION • The process by which responsibility

and authority for performing tasks is assigned to individuals. • a major tool in making the most efficient use of time. • a high-level implementation skill

An important aspect of delegation is the development of the potential of nursing & personnel. By knowing the background, experience, knowledge, skills & strengths of each person, a nurse can delegate responsibilities that help develop each person’s competence.

RESPONSIBILITY • An obligation to complete a task. • Managers are responsible for

utilization of resources, communication to subordinates, & implementation of organizational goals and objectives.

LEVELS OF MANAGEMENT

•First level managers - Responsible for managing the

work of nonmanagerial personnel and the day-to-day activities of a specific work group or groups.

MIDDLE-LEVEL MANAGERS • Supervise a number of first-level

managers and are responsible for the activities in the departments they supervise

UPPER-LEVEL (TOP-LEVEL) MANAGERS • Are organizational executives who are primarily responsible for establishing goals and developing strategic plans.

MANAGEMENT FUNCTIONS • PLANNING – an ongoing process that

involves assessing a situation, establishing goals & objectives based on assessment of a situation, and developing plan of action.

• ORGANIZING – arranges work into

smaller units. • DIRECTING – the process of getting the organization’s work accomplished. • COORDINATING – the process of ensuring that plans are carried out and evaluating outcomes.

SKILLS & COMPETENCIES OF NURSE MANAGERS • CRITICAL THINKING – is a creative

cognitive process that includes problem solving and decision making. • The nurse manager reason with logic, exploring assumptions, alternatives, & the consequences of action

• COMMUNICATING – Good

communication is essential & often determines the manager’s success as a leader. • Effective managers communicate assertively, expressing their ideas clearly, accurately & honestly.

• MANAGING RESOURCES – one of the

greatest responsibilities of managers is their ability for human, fiscal, & material resources. • Budgeting and determining variances between the actual & budgeted expenses are crucial skills for any manager.

• ENHANCING EMPLOYEE PERFORMANCE – Managers are responsible for ensuring that employees develop through appropriate learning opportunities, whether through in-service education sessions or facilitating attendance at professional workshops & conventions

• BUILDING & MANAGING TEAMS - Manager’s ability to lead the group and enhances development of the group into a work team. - Each purposes of the team as a whole and the role of each each member must be clear.

OUTCOME MEASURES • EFFECTIVENESS – A measure of the quality or quantity of services provided. • EFFICIENCY – A measure of the resources used in the provision of nursing services.

• PRODUCTIVITY – measured by the

amount of nursing resources used per client or in of required versus actual hours of care provided.

CHARACTERISTICS OF EFFECTIVE NURSE-MANAGERS • They committees & groups and “work the crowd.” • Prepares themselves by pursuing educational programs that are directed toward their goals. • Present a positive image, that is, they know the unwritten dress code and follow it, and their carriage and energy proclaim it.

• Demonstrate an above average grasp of

written & oral communication skills, expressing themselves clearly, concisely & with impact. • Network effectively. They have a circle of people internally & externally from whom to draw information and .

• Have mentors & sponsors and a clear

awareness of the responsibilities & obligations inherent in these types of relationships. • Know their organization’s value. • Do not wound the lion or lioness,that is they know the “hot buttons” and do not push them & never publicly make moves that discredit themselves or others.

• Mobilize resources. Know who or

what can be of help in given situations and how to mobilize these resources. • Have a vision of what may or could be and assume leadership in moving toward those goals.

THANK YOU!.............

Reference: Fundamentals of Nursing, 7th ed, by Kozier & Erb