How To Work In Fsoft Project 2c4z67
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How to work in Fsoft project Authors: KienNT Version: v1.0 Instructor:
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
1
04e-BM/NS/HDCV/FSOFT v2/3
Agenda
Software Project Activities Software Project Lifecycle Project Roles & Responsibilities Tasks to be done in each stage Communication in FSOFT Projects
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
2
04e-BM/NS/HDCV/FSOFT v2/3
Software Project Activities Engineering
Project Management
Requirements Analyzing Deg Coding Testing Configuration Management Deployment (Installation) Maintenance Customer
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
3
Planning Tracking Closure
04e-BM/NS/HDCV/FSOFT v2/3
Software Project Lifecycle
Software Development Project
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
4
04e-BM/NS/HDCV/FSOFT v2/3
Software Project Lifecycle
Software Maintenance Project
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
5
04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
Project Organization
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
6
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
Project Manager
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
Project Manager Responsibilities
Customer relationship Project planning, tracking & controlling
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
Time, cost, scope, quality, Risk, communication, resource
Resource management Product management 7
04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities Technical /Team Leader
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
Technical /Team Leader Responsibilities Solutions & Issues:
Team Management
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
BA, Design Technical Issues
8
Task Assignment Tracking & Reporting Team member training, mentoring 04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
Developer
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
Developer Responsibilities
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
9
Requirement Analyzing Coding, Bug fixing Unit Test
04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
Tester
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
Tester Responsibilities
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
10
Requirement Analyzing Prepare test design, test case Perform Testing
04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
QA – Quality Assurance
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
QA Responsibilities
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
11
Review project products, documents, Review project management activities, milestones, documents Perform audit, quality gate, final inspection 04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
Other project roles
Configuration Manger /Controller
Senior Manager
Environment preparing Product version control Software integration Deployment
Project Manager
Working environment & Infrastructure Working and onsite logistics HR Management
ing Team
Deployment Team
Test Team
QA Team
Development Team
IT Team Sales Team
Design Team
Analysis Team
Other Stakeholders
Customer Team(s)
IT man
Hardware and software installation Hardware/software failure Network config.
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
12
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage What to do? Who will do? What is the product?
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
13
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Initiation Stage Tasks
PM
Team
Project scope identification
Schedule and Estimation
Risk Identification
Kick-off meeting
Work product: - Work order - Contract review - Project Plan
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
14
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Definition Stage Tasks
PM
Team
Define requirement Making requirement clearly
Documenting requirement
Work product: - Requirement Document (URD) - Software Requirement Specification (SRS) - Project Plan
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
15
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Solution Stage Tasks Analyzing solutions to meet customer’s requirement
PM
Team
Creating Architecture Design Document
Creating Detail Design Document
Work product: - Architectural Design Document (or Detail Design Document) - Test Plan - Project Report
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
16
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Construction Stage Tasks
PM
Develop the system following design (Coding & Testing)
Team
Work product: - Detailed Design Document - Test Cases and Test Data - Software Package - Test Report - Project Report
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
17
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Transition Stage Tasks Deliver software to customer
PM
Team
Implement system at customer side Customer ing
Work product: - Software package - Release Note - Project Report
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
18
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Termination Stage Tasks
PM
Team
Project Assessment
Metrics collecting and analyzing
Post mortem meeting
Work product: - Software package - Release Note - Project report
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
19
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Project Engineering RADIO
RADIO: D - Do; R - Review; A - Approve; I - Informed;
- Omitted
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
20
04e-BM/NS/HDCV/FSOFT v2/3
Communication in FSOFT Projects
Who will you communicate with? When will you need to communicate? What channel can be used for communication? How to show your thoughts?
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
21
04e-BM/NS/HDCV/FSOFT v2/3
Communication in FSOFT Projects Who will you communicate with? Technical Leader Developer Tester Communicator Project Manager BOSSES Customer Other team
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
22
04e-BM/NS/HDCV/FSOFT v2/3
Communication in FSOFT Projects When will you need to communicate? Have something wrong with your equipment or material Don’t know what need to do or how to do something Anytime you want to talk/share your thoughts to someone
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
23
04e-BM/NS/HDCV/FSOFT v2/3
Communication in FSOFT Projects What channel can be used for communication? Email Phone Videoconference Face to face meeting Chatting Report
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
24
04e-BM/NS/HDCV/FSOFT v2/3
Communication in FSOFT Projects How to show your thoughts? Be prepared: 5W and 3H Keep the message simple, clear and concise Be vivid when delivering the message
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
25
04e-BM/NS/HDCV/FSOFT v2/3
Topic Test & Discussions
If you meet technical difficulties in your project, what would you do? If you find problems in installing project environment, what would you do? If you don’t have Email/Timesheet s or those don’t work, what would you do? If you have questions relating to Fsoft policies/ regulations, whom would you ask? If you need to find a meeting room, what would you do? If you’re not sure how to declare timesheet for a task, how would you check it? And other issues ?
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
26
04e-BM/NS/HDCV/FSOFT v2/3
Q&A
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
27
04e-BM/NS/HDCV/FSOFT v2/3
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
1
04e-BM/NS/HDCV/FSOFT v2/3
Agenda
Software Project Activities Software Project Lifecycle Project Roles & Responsibilities Tasks to be done in each stage Communication in FSOFT Projects
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
2
04e-BM/NS/HDCV/FSOFT v2/3
Software Project Activities Engineering
Project Management
Requirements Analyzing Deg Coding Testing Configuration Management Deployment (Installation) Maintenance Customer
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
3
Planning Tracking Closure
04e-BM/NS/HDCV/FSOFT v2/3
Software Project Lifecycle
Software Development Project
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
4
04e-BM/NS/HDCV/FSOFT v2/3
Software Project Lifecycle
Software Maintenance Project
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
5
04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
Project Organization
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
6
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
Project Manager
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
Project Manager Responsibilities
Customer relationship Project planning, tracking & controlling
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
Time, cost, scope, quality, Risk, communication, resource
Resource management Product management 7
04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities Technical /Team Leader
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
Technical /Team Leader Responsibilities Solutions & Issues:
Team Management
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
BA, Design Technical Issues
8
Task Assignment Tracking & Reporting Team member training, mentoring 04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
Developer
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
Developer Responsibilities
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
9
Requirement Analyzing Coding, Bug fixing Unit Test
04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
Tester
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
Tester Responsibilities
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
10
Requirement Analyzing Prepare test design, test case Perform Testing
04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
QA – Quality Assurance
Senior Manager Other Stakeholders Project Manager
IT Team Sales Team
ing Team
Deployment Team
Test Team
Development Team
Design Team
Analysis Team
QA Team Customer Team(s)
QA Responsibilities
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
11
Review project products, documents, Review project management activities, milestones, documents Perform audit, quality gate, final inspection 04e-BM/NS/HDCV/FSOFT v2/3
Project Roles & Responsibilities
Other project roles
Configuration Manger /Controller
Senior Manager
Environment preparing Product version control Software integration Deployment
Project Manager
Working environment & Infrastructure Working and onsite logistics HR Management
ing Team
Deployment Team
Test Team
QA Team
Development Team
IT Team Sales Team
Design Team
Analysis Team
Other Stakeholders
Customer Team(s)
IT man
Hardware and software installation Hardware/software failure Network config.
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
12
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage What to do? Who will do? What is the product?
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
13
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Initiation Stage Tasks
PM
Team
Project scope identification
Schedule and Estimation
Risk Identification
Kick-off meeting
Work product: - Work order - Contract review - Project Plan
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
14
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Definition Stage Tasks
PM
Team
Define requirement Making requirement clearly
Documenting requirement
Work product: - Requirement Document (URD) - Software Requirement Specification (SRS) - Project Plan
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
15
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Solution Stage Tasks Analyzing solutions to meet customer’s requirement
PM
Team
Creating Architecture Design Document
Creating Detail Design Document
Work product: - Architectural Design Document (or Detail Design Document) - Test Plan - Project Report
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
16
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Construction Stage Tasks
PM
Develop the system following design (Coding & Testing)
Team
Work product: - Detailed Design Document - Test Cases and Test Data - Software Package - Test Report - Project Report
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
17
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Transition Stage Tasks Deliver software to customer
PM
Team
Implement system at customer side Customer ing
Work product: - Software package - Release Note - Project Report
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
18
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Termination Stage Tasks
PM
Team
Project Assessment
Metrics collecting and analyzing
Post mortem meeting
Work product: - Software package - Release Note - Project report
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
19
04e-BM/NS/HDCV/FSOFT v2/3
Tasks to be done in each stage Project Engineering RADIO
RADIO: D - Do; R - Review; A - Approve; I - Informed;
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
20
04e-BM/NS/HDCV/FSOFT v2/3
Communication in FSOFT Projects
Who will you communicate with? When will you need to communicate? What channel can be used for communication? How to show your thoughts?
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
21
04e-BM/NS/HDCV/FSOFT v2/3
Communication in FSOFT Projects Who will you communicate with? Technical Leader Developer Tester Communicator Project Manager BOSSES Customer Other team
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
22
04e-BM/NS/HDCV/FSOFT v2/3
Communication in FSOFT Projects When will you need to communicate? Have something wrong with your equipment or material Don’t know what need to do or how to do something Anytime you want to talk/share your thoughts to someone
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
23
04e-BM/NS/HDCV/FSOFT v2/3
Communication in FSOFT Projects What channel can be used for communication? Email Phone Videoconference Face to face meeting Chatting Report
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
24
04e-BM/NS/HDCV/FSOFT v2/3
Communication in FSOFT Projects How to show your thoughts? Be prepared: 5W and 3H Keep the message simple, clear and concise Be vivid when delivering the message
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
25
04e-BM/NS/HDCV/FSOFT v2/3
Topic Test & Discussions
If you meet technical difficulties in your project, what would you do? If you find problems in installing project environment, what would you do? If you don’t have Email/Timesheet s or those don’t work, what would you do? If you have questions relating to Fsoft policies/ regulations, whom would you ask? If you need to find a meeting room, what would you do? If you’re not sure how to declare timesheet for a task, how would you check it? And other issues ?
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
26
04e-BM/NS/HDCV/FSOFT v2/3
Q&A
© Copyright 2006 FPT Software © FPT SOFTWARE – TRAINING MATERIAL – Internal use
27
04e-BM/NS/HDCV/FSOFT v2/3
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