Zagu 3k3s50

History From these humble beginning to its present success, ZAGU has proven that is not a ing fad, 85% of our current stores have been occupying the same leased space for more than three years. ZAGU foods can be found in malls, supermarkets and roadside location. Behind the success of every ZAGU store is our professional management team and dedicated employees committed to putting the customer first and achieving excellence in everything. Mission To provide the best quality, most innovative and reasonably priced products in the beverage industry Products Offered

Outlets It took several months of experimentation, product sampling and planning before the first ZAGU store was launched in April of 1999. ZAGU was pioneered by a young enterprising lady with a degree in Food Science from the University of British Columbia in Vancouver, Canada.

To this date, Zagu has blended millions of pearl shakes, a pretty good number for something that was widely predicted as a ing fad. Now, ZAGU has grown from tiny kiosk to current network of over 446 outlets nationwide. Zagu has also gained recognition locally through awards such as the National Consumers Quality Awards.

Zagu Franchise The Zagu Franchise was the creation of an enterprising woman who got a degree in Food Science from the University of British Columbia in Vancouver, Canada in April 1999. Its first authorized franchise was awarded in October of 1999 in Manila, Philippines. Since then, Zagu has grown into more than 400 stores located throughout the Philippines. Their main product is a variety of mixed shakes with tapioca pearls. Customers can choose from this list of available flavors – café latte, hazelnut cappuccino, mocha, jamocha almond, pearl milk tea, melon, strawberry, watermelon, pineapple, black forest, buko pandan, crème brulee, ube vanilla, chocolate, cookies and cream, choco crumble, choco caramel, halohalo, natural dalandan, natural mango, and natural four season. They also have an option to add these additional add-ons – pearls, crystals, choco bits, rice crispies, corn kernels and red mongo beans. ZAGU the leader in the pearl shake business, is looking for dynamic entrepreneurs to be part of this dynamic business. ZAGU introduces the “Pearl Drink” to the Philippine market. The drink’s uniqueness and the variety of flavors it offers broaden its appeal to the customers and keeps them interested. Taste and flavor is the essential component, keeping customers coming back for more. ZAGU considers AUTHORIZED DEALERS as partners and we welcome your ideas. On the other hand, ZAGU views you as an internal customer, whom we serve so both of us can succeed. ZAGU is determined to help foreign Authorized Dealers, just like their local partners, to meet and exceed their expectations. ZAGU Authorized Dealers make a significant commitment both in financial and in personal resources to their business. We match their commitment with our own. We are committed to customizing the perfect combination of marketing and to meet our partners’ individual needs. We even own and operate 80 outlets as part of our promise to “walk in your shoes” and continue to learn and know the business first hand. Food Cart Franchise Fee The Zagu Franchise is actually termed the Zagu Dealership Package in their website and investing in this package will cost between P450 000 to P600 000.

Zagu Food Cart Food Cart Franchise Inclusions           

No franchise fee and no royalty fee Authorized to carry the Zagu trademark and logo Specially discounted price for purchases Continued marketing through event participation, sponsorship and other marketing approach High profile national preference No defined territory Participation in events Zagu standard uniforms Service crew training Assistance with site selection Customized operational system

Steps to Become a Zagu Authorized Dealer       

Completion of initial questionnaire form Initial interview Initial recommendation Payment of initial deposit Completion and submission of application form and requirements Application interview Final interview

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Post approval meeting Submission of proposed location requirements Initial ocular inspection / approval of proposed location Final ocular inspection and approval of construction Completion of operating requirements Payment of ad investment package / g of agreement Construction / fabrication (cart, kiosk, stall and roadside) Service crew training Pick-up of investment package Store opening Submission of 1st week’s gross sales

Zagu Details Website: www.zagushakes.com Email: [email protected] Telephone Nos. Truck Lines (632) 687- 4432, 687- 4430, (632) 687- 4404, 687-0140 For Dealership, Authorized Dealer Department Mobile Nos.: 0918-888-9248, 0917- 809-8043, 0923-456-3586 Address: #52 West Capitol Drive, Bo. Kapitolyo Pasig City, Philippines What’s in it for an Authorized Dealer             

Instant Market Additional Source of Income Use of ZAGU Trademark and Logo Proprietary Recipes, Ingredients and Procedures High Profile National Presence Discount on Purchases Ongoing Training and Operational Marketing and Advertising Exclusive Product Distribution Contemporary Design and Decor Package Assistance with Site Selection Customized Operational System Continuous Research and Development

Frequently Asked Question What exactly does Zagu look for in a partner? ZAGU looks for dynamic people who are willing to do business with ZAGU – People who are    

Dedicated Hard Working Competent Customer Oriented

Do I need any experience to become a Zagu authorized dealer? Our family of Authorized Dealers is from all walks of life. They range from housewife to bank executive, student to retiree, some of whom have no prior experience in the food and beverage business. We seek those with willingness to work as a team and desire to succeed long term as our prime candidates. What process is involve in the application? It starts with completion of the Initial Questionnaire Form then followed by interviews, meetings, payment of cash bond, filling up of application form, submission of requirements, payment of package, g of agreement and lastly training. (Kindly refer to Flowchart). Note – It will take approximately 15 - 30 days from the date of submission of Initial Questionnaire Form for the result of the Initial Evaluation. How much is the investment to become a Zagu authorized dealer? The approximate investment package is between P450,000 – P600,000 and business is already fully operational. What are the types of Zagu stores? Two (2) types of stores namely: Indoor

Outdoor

Stall

Roadside Stall

Kiosk

Roadside Kiosk

Standard Cart

How much is the royalty fee? No royalty fee. What other expenses will I incur? Initial Investment will highly depend on the expenses for the following: I. Investment Package with Zagu (Inclusive of the following) 1. Operational expense 2. Cart Construction Cost 3. Equipment Package 4. Initial Inventory (Good for 1 week) 5. Crew Uniform 6. Signage 7. Insurance 8. Service Crew Training II .Start-up Capital (Not included in the Investment Package) 9. Security Deposit 10. Advance Rental 11. Construction Bond 12. Government Permits (Business Permits, Mayor’s Permit, etc.) 13. BIR 14. Salary Will the Zagu provide the location for us? Authorized Dealers must look for their own location. ZAGU will only assist in the evaluation (Ocular Inspection) of the proposed location. We do not encourage our Authorized Dealer Applicants to reserve a location when they are still in the process of application. Reservation of a location is the sole risk of the Authorized Dealer and Zagu will not be liable in any way. Are the service crew included in the package? No. The applicant will hire and provide its own service crew. Training will be conducted by ZAGU.

Can I operate more than 1 store? Yes, ZAGU encourages multiple ownership. However, each store is treated separately.

Steps to Become an Authorized Dealer Completion of Initial Questionnaire Form 1. Authorized Dealer (AD) Applicant must duly fill out and submit the initial questionnaire form. Evaluation 2. AD Applicant will be thoroughly screened and evaluated based on his/ her accomplished Initial Questionnaire Form in order to be qualified and scheduled for the initial interview. Initial Interview 3. AD Applicant who qualifies in the first screening will be assessed by the initial interviewer. Initial Recommendation 4. After the initial interview, the applicant will be evaluated by the Initial Interviewer. Initial interviewer will recommend if the application is approved or disapproved. Sales Officer will inform the applicant of the result through mail and phone call. Payment of Cash Bond 5. Once approved in the initial interview, AD applicant must pay Php10,000 in cash or dated cheque as cash bond .Cash Bond is fully refundable if the Zagu Outlet will cease operation and the Authorized Dealer Appointment Agreement is terminated. Completion and Submission of Application Form Requirements 6. In order to proceed with his/ her application, the AD applicant must complete all necessary requirements requested during the initial interview. Incomplete requirements will result in the AD applicant’s application to be put on “HOLD”. Application Interview 7. Application interview is the second interview of the AD applicant. This is the stage wherein the applicant will be evaluated if he/she is qualified to continue his/her application, and to assess his / her capacity to handle a business. 8. This is the last interview of the AD applicant conducted by the Working Committee.

Post Approval Meeting 9. Once application is approved, Expansion Division. will schedule the AD for a Post Approval Meeting,and will issue a Letter of Approval. Submission of Proposed Location Requirements/ Ocular Inspection/ Approval of Proposed Location 10. AD must submit proposed location together with Letter of Intent (LOI), photos and vicinity map of the said location. If proposed location is inside a mall, an endorsement letter for the establisbment will be issued upon request by the applicant, which will be valid 30 days from the date of issuance. An ocular visit to the proposed location will be scheduled accordingly. Once the proposed location has been approved, a Letter of Approval will be issued. Payment of AD Investment Package/ g of an Agreement 11. Standard AD Investment Package will be discussed and must be paid in full. (List of Initial Inventory and List of Equipment and Supplies are included in the package). Payment can be in cash or dated cheque only. 12. Authorized Dealer Agreement must be duly signed by AD. Once signed, it will be notarized by ZFC. AD will be given a copy of the Notarized Agreement. Construction/Fabrication (Cart, Kiosk, Stall and Roadside) 13. Cart will be fabricated by ZFC. However, construction of Zagu roadside is optional. Construction can be handled by ZFC or AD but design & layout must be duly approved by ZFC. Completion of Operating Requirements 14. All necessary operating requirements must be secured and submitted to ZFC prior to start of operation. Business Orientation 15. Prior to opening of a Zagu outlet, Authorized Dealer must attend the Business Orientation to be scheduled by Sales Officer. Service Crew Training 16. Training of service crew will be scheduled. ing the training program is mandatory for all service crew prior to deployment and store opening. Final Ocular Inspection and Approval of Construction

17. ZFC will inspect the Zagu outlet after construction for final approval. Standard specification for construction must be strictly followed. Pick-up of Stocks 18. Initial inventory, equipment, supplies and P.O.S materials may be picked up at the ZFC head office. Store Opening 19. A realistic target opening date will be set. Opening date will be highly dependent on projected schedule of both parties. Submission of 1 st Weeks Gross Sales 20. Expansion Division will monitor the Gross Sales of the 1st week of operation. NOTE: For every interview, the applicant must be accompanied by their spouse if married or business partner/s if there’s any.

How to Apply Authorized Dealer (AD) Applicant must duly fill out and submit the initial questionnaire form. In order to proceed with his/ her application, the AD applicant must complete all necessary requirements requested during the initial interview. Incomplete requirements will result in the AD applicant’s application to be put on “HOLD”. (Questionnaire is attached at the end of this paper)

FRANCHISING (Zagu)

Submitted by: Dizon, May Ann B. BSBA-MM 4-2 Submitted to: Professor Villote