Sigmanest Startup Guide 3bxn
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SigmaNEST Start-up Guide
About SigmaTEK Systems, LLC
SigmaTEK Systems provides robust CAD/CAM, Nesting, and Automation software solutions for every size business, from new job shops to established manufacturers. Since our founding in 1993, we have been dedicated to research, development, and extensive for our products, including SigmaNEST, SigmaTUBE, SigmaBEND, SimTrans, and SigmaMRP. SigmaNEST leads the world in nesting systems for fabrication, providing unsured material utilization, motion optimization, manpower efficiency, manufacturing automation, and data management. ed by an expert team of mathematicians and engineers, SigmaTEK reaches the globe from its headquarters in Cincinnati Ohio, USA with branches in Europe, Asia, Australia, Africa, and South America.
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SigmaNEST Start-up Guide
Table of Contents Get Ready to Nest with the BEST! About This Guide
1 1
System Requirements
2
Single System/Workstation Minimum Requirements
3
Single System/Workstation Recommended Requirements
4
Server Recommended Requirements
5
SigmaNEST Terminology
6
Before Installation
7
Single System Installation
8
Network Installation
8
Custom Installation
9
Upgrade Installation
10
Installation Instructions
12
Single System Installation
13
Network Installation
16
Custom Installation
21
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SigmaNEST Start-up Guide
Parallel Upgrade Installation
24
SIM & License File Management
26
SigmaNEST X1 Licensing
26
Network SIM Management
30
Remote Server Configuration
31
Post Installation
33
Troubleshooting
34
SigmaNEST Technical & Training
36
Technical
36
SigmaNEST Training
39
SigmaTEK
41
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SigmaNEST Start-up Guide
Get Ready to Nest with the BEST! Thank you for choosing to invest in SigmaNEST, the leader in CAD/CAM nesting software solutions for all major profile cutting and punching machines. This manual is a reference to SigmaNEST X1. Some optional features described in this manual may not be included in your version of SigmaNEST. your SigmaNEST sales representative for more information on these modules if desired. We appreciate your business and look forward to working with you to make sure you get the most from your SigmaNEST solution.
About This Guide This guide provides instructions for installing and upgrading SigmaNEST. It also includes information about system requirements, license management, post installation, troubleshooting, technical , and training.
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SigmaNEST Start-up Guide
System Requirements The System Requirements for SigmaNEST X1 are listed on the next few pages. All specifications assume that SigmaNEST is the primary product used on the computer or server on which it is installed. If other demanding products are run on the same computer, then the requirements should be adjusted accordingly. Note: SigmaNEST X1 is only compatible with 64-bit systems. A USB port or high-speed internet connection is required to install the software. For licensing purposes, a USB port must be available on each individual workstation or on a computer accessible through an internal network. For more information on licensing, see "Before Installation" on page 7 Individual site requirements may vary from the specifications listed in this guide. For example, some sites may require greater storage capacity, while others prefer a higher screen resolution. In these cases, SigmaTEK assumes that each site will assess their specific needs and make appropriate decisions on necessary hardware.
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SigmaNEST Start-up Guide
Single System/Workstation Minimum Requirements The following configuration outlines the minimum requirements for both independent systems and workstations that are connected to a server. Processor: Memory (RAM): Hard disk capacity: Hard disk type:
64-bit Intel / AMD dual core processor 4 GB 120 GB 7200 RPM SigmaNEST: 1280x1024
Screen resolution: Video card:
Companion: 1024x768 Integrated Chipset with Open GL
Operating system:
64-bit Windows 7 Professional
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SigmaNEST Start-up Guide
Single System/Workstation Recommended Requirements The following configuration outlines the recommended requirements for both independent systems and workstations that are connected to a server. These specifications are recommended for best software performance. Processor: Memory (RAM): Hard disk capacity: Hard disk type: Screen resolution: Video card: Operating system: Network:
64-bit Intel / AMD dual core processor or better 8 GB 250 GB 2 or more SATA drives configured as Raid 0 or Raid 5 (min. 3 drives), 7200 RPM or greater, or SSD 1920x1080 Dedicated video card with at least 512 MB video RAM and Open GL 64-bit Windows 10 Professional or higher High-speed Internet connection
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SigmaNEST Start-up Guide
Server Recommended Requirements The following configuration outlines the recommended requirements for a server to store the SigmaNEST database and configuration information, while serving 5 to 10 connected SigmaNEST workstations. These requirements apply to both physical and virtual servers. Note that if an existing Microsoft SQL Server is used for the database, it must be the 64-bit 2014 version or later. Processor: Memory (RAM): Hard disk capacity: Hard disk type: Operating system: File system: Network:
Intel — 1 or 2 Intel Xeon dual core or better AMD — 1 or 2 AMD Opteron dual core or better 4 GB 500 GB 3 or more drives configured as Raid 5, 7200 RPM or greater, or SSD 64-bit Windows 2008 Server standard edition or higher NTFS or ReFS 1 GB/s with access to a shared, high-speed Internet connection
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SigmaNEST Start-up Guide
SigmaNEST Terminology SigmaNEST requires the following five major components to run correctly: l The SigmaNEST program is in the local installation folder. The default path is C:\Program Files (x86)\SigmaTEK\SigmaNESTX1, but you can change this destination during the installation process. l The SIM is a device which plugs into the computer's USB port and authenticates the software license. It must be plugged in whenever the software is in use. l The Post Processor is a script file that communicates information about the tool path from SigmaNEST to your cutting or punching machine. P osts are unique to each machine. l The SNData Folder is shared between s, and contains data such as post processors, part files, and shapes. The SNData folder should be installed to a shared location, such as a mapped network drive. l The Microsoft SQL Server is a database platform that manages the data used in SigmaNEST. SigmaNEST is compatible with SQL Server Enterprise Edition. MS SQL Server Express 2014 is included with the SigmaNEST software.
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SigmaNEST Start-up Guide
Before Installation Before installing SigmaNEST, consider the following: All installations of SigmaNEST require access to an SQL server. For first time installations, a new Microsoft SQL server instance named SIGMANEST is installed to host the SigmaNEST database. For upgrades, the existing Microsoft SQL server instance named SIGMANEST is upgraded to SQL Server 2014. All other instances remain unchanged. Note: You can install the SQL server locally or on a network, but it must be accessible to all SigmaNEST s. SigmaNEST uses a SIM for licensing and security. For local licenses, the green SIM must be plugged into the local computer whenever SigmaNEST is in use. For network licenses, the red SIM must be plugged into a computer or server which will remain active on the network whenever SigmaNEST is in use. Note: When installing or updating license files on a network SIM, you will need to physically or remotely access the hosting computer. If a previous version of SigmaNEST is installed, you need to decide whether to overwrite the existing installation or install the new version in parallel. A parallel installation allows you to become familiar with the new version before removing the old one, and check for compatibility issues between the new version of SigmaNEST and other existing software.
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SigmaNEST Start-up Guide
Single System Installation In a Single System Installation, the SigmaNEST software and all its components (SIM, database, SQL server & program) are installed on one computer.
Network Installation In a Network Installation, the SigmaNEST software is installed on a client computer and the other components are installed on a server that the client computer connects to. Networks can have multiple client computers which connect to a single server or multiple servers.
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SigmaNEST Start-up Guide
Custom Installation A Custom Installation is similar to a Network Installation except the SNData folder, SQL Server and SIM are stored on different servers instead of a single server. This configuration is typically used for large networks with servers and clients in multiple locations.
Note: The above illustration shows o ne type of custom configuration, but many more are possible.
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SigmaNEST Start-up Guide
Upgrade Installation A Standard Upgrade overwrites an existing installation of SigmaNEST, while a Parallel Upgrade installs SigmaNEST parallel to an earlier version. Before beginning either type of upgrade, b ack up your SNData folder and SQL server as outlined in the instructions below. Warning! When performing an Upgrade Installation, failure to back up existing SigmaNEST components may permanently erase all locally stored data.
Back Up SNData 1. In SigmaNEST, click the Tools Help tab. 2. In the Tools group, click Config. 3. Select the Paths tab to view the location of the data folder. 4. In Windows, browse to the location of the data folder. 5. Copy the contents of the folder to a new folder or rename the existing folder. For example, the SNData folder can be renamed SNDATAX1.
Back Up the SQL Server Database: SigmaNEST automatically performs a d atabase backup during installation. As an added precaution, it is recommended that you also manually back up the database before upgrading. 1. Open Microsoft SQL Server Management Studio 2014. If not installed, it from the Microsoft website.
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SigmaNEST Start-up Guide Note: You can also install the Management Studio from the SigmaNEST USB drive by selecting Tools > SQL Manager 2014 x64 from the SNStartup menu. 2. Enter the name of the SigmaNEST SQL Server. For example, Computer1\SIGMANEST. If you do not know the name, select Browse for more from the drop-down list. 3. Select the Authentication method (Windows or SQL Server), enter the authentication information, then click Connect. 4. In the Object Explorer list on the left, expand Databases. 5. Right-click the database and select Tasks > Back Up. The Back Up Database dialog box opens. 6. In the Destination section, click Remove to remove the default backup location, then click Add. The Select Backup Destination dialog box opens. 7. Click the ellipsis (...) and browse to the location of the backup folder. This folder should be in a non-program directory, such as C:\s\Public\Documents. 8. Enter a File name with the .bak extension and click OK. 9. Click OK again. The new back up path displays in the Back up to: list. 10. Click OK to start the back up process. Depending on the size of your database this process may take a few minutes. Once the completed prompt appears, click OK.
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SigmaNEST Start-up Guide
Installation Instructions For First Time or Standard Upgrade Installations, choose from the following options according to your setup: l "Single System Installation" on page 13 l "Network Installation" on page 16 l "Custom Installation" on page 21 For Parallel Upgrade Installations, see "Parallel Upgrade Installation" on page 24. For more information on choosing a setup, refer back to "Before Installation" on page 7. Note: Log in as an or an with rights before installing SigmaNEST. Warning! Before installing SigmaNEST, install any pending Windows Updates and restart your computer. If pending updates are left uninstalled, the SigmaNEST installation may fail.
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SigmaNEST Start-up Guide
Single System Installation In a single system installation, the SIM, database, SNData folder, and SigmaNEST are installed on one computer. Note: If you are overwriting a previous version of SigmaNEST, back up your data before proceeding. 1. Open the SNStartup file on the SigmaNEST USB drive. Select SigmaNEST > SigmaNEST and give istrative permission to install if prompted. Select your language, then c lick OK to start the Installation Wizard. Click Next.
2. Read the , click the I accept the of the License Agreement check box, and then click Next. 3. Review the Installation Notes and then click Next. 4. Select Single System Installation. In the Start Menu group drop-down, select or enter the start menu group for the program. Click Next.
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SigmaNEST Start-up Guide 5. Set the location for the SigmaNEST data (SNData) folder, which contains all Work-spaces, reports, and related files. If you want to change the default directory, click Browse and select a directory or manually enter it. Click Next.
6. SigmaNEST is now ready to install. Click Next to begin the install. This step may take several minutes. 7. When the SigmaNEST DB Install/Upgrade dialog box opens, select the SQL Server for the database from the SQL Server drop-down list. The server name defaults to the computer name with a SigmaNEST instance. For example, PC-1\SIGMANEST. Click Next. 8. Click the plus sign (+) to create a new database or select a database to upgrade from the bottom list. Click Go! to start the upgrade.
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SigmaNEST Start-up Guide 9. If a previous version of SigmaNEST is installed on the computer, you can import the configuration settings from the old version to the new installation. When the Install Upgrade dialog box opens, click Next, select the SigmaNEST version to import, and then click Import. To skip the import and use the default settings, click Close.
10. The installation is complete. Click Finish to close the install wizard. The computer restarts for first time installations. Note: Before starting SigmaNEST, plug the SIM into the USB port.
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SigmaNEST Start-up Guide
Network Installation In a network installation, the SIM, database, and SNDATA folder are installed on a server. SigmaNEST is then installed on one or more client computers. Note: If you are overwriting a previous version of SigmaNEST, back up your data before proceeding.
Server Installation: 1. Open the SNStartup file on the SigmaNEST USB drive. Select Tools > SIM Driver and give istrative permission to run if prompted. The Sentinel Runtime Setup wizard opens. Click Next.
2. Select I accept the license agreement and then click Next. Click Next again to install the Hasp driver. After the driver installs, restart your computer if prompted. Otherwise, click Finish to close the wizard. 3. Return to the menu and select Tools > SIM Compatibility to the SIM is compatible and the drivers installed correctly.
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SigmaNEST Start-up Guide 4. Return to the menu and select SigmaNEST > SigmaNEST. Give istrative permission to install if prompted. Select your language, then click OK to start the Installation Wizard. Click Next. 5. Read the , click the I accept the of the License Agreement check box and then click Next. 6. Review the Installation Notes and then click Next. 7. Select Network Installation. In the Start Menu group dropdown, select or enter the start menu group for the program. Click Next.
8. Select Server and then click Next. If you have an existing MS SQL Server, see "Custom Installation" on page 21 for more information.
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SigmaNEST Start-up Guide 9. Set the location for the SigmaNEST data (SNData) folder, which contains all Work-spaces, reports, and related files. If you want to change the default directory, click Browse and select a directory or manually enter it. Click Next. 10. SigmaNEST is now ready to install. Click Next to begin the install. This step may take several minutes. 11. When the SigmaNEST DB Install/Upgrade dialog box opens, select the SQL Server for the database from the SQL Server drop-down list. The server name defaults to the computer name with a SigmaNEST instance. For example, SERVER-1\SIGMANEST. Click Next. 12. Click the plus sign (+) to create a new database or select a database to upgrade from the bottom list. Click Go! to start the upgrade.
13. If a previous version of SigmaNEST is installed on the computer, you can import the configuration settings from the old version to the new installation. When the Install Upgrade dialog box opens, click Next, select the SigmaNEST version to import, and then click Import. To skip the import and use the default settings, click Close. 14. The installation is complete. Click Finish to close the install wizard. The computer restarts for first time installations.
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SigmaNEST Start-up Guide
Workstation (Client) Installation: 1. Open the SNStartup file on the SigmaNEST USB drive. Select SigmaNEST > SigmaNEST, and give istrative permission to install if prompted. Select your language, then click OK to start the Installation Wizard. Click Next.
2. Read the , click the I accept the of the License Agreement check box and then click Next. 3. Review the Installation Notes and then click Next. 4. Select Network Installation and then click Next. 5. Select Workstation and then click Next. 6. Set the location for the SigmaNEST data (SNData) folder to match the shared location used in the Server install. Click Browse to select the directory or manually enter it. Click Next. 7. SigmaNEST is now ready to install. Click Next to begin the install. 8. When the SigmaNEST DB Install/Upgrade dialog box opens, select the SQL Server installed during Server installation from the SQL Server drop-down list. All clients should use the same SQL server. Click Next.
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SigmaNEST Start-up Guide 9. Click the plus sign (+) to create a new database or select a database to upgrade from the bottom list. Click Go! to start the upgrade. This step is not required if using the database created during Server installation.
10. If a previous version of SigmaNEST is installed on the computer, you can import the configuration settings from the old version to the new installation. When the Install Upgrade dialog box opens, click Next, select the SigmaNEST version to import, and then click Import. To skip the import and use the default settings, click Close. 11. The installation is complete. Click Finish to close the install wizard. The computer restarts for first time installations.
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SigmaNEST Start-up Guide
Custom Installation A custom installation allows you to select which SigmaNEST components to install. Custom installations are typically used in large environments with multiple servers and computers. 1. Open the SNStartup file on the SigmaNEST USB drive. Select SigmaNEST > SigmaNEST and give istrative permission to install if prompted. Select your language, then c lick OK to start the Installation Wizard. Click Next.
2. Read the , click the I accept the of the License Agreement check box and then click Next. 3. Review the Installation Notes and then click Next. 4. Select Custom. In the Start Menu group drop-down, select or enter the start menu group for the program. Click Next. 5. Use the drop-downs next to each feature to select features for installation. Click a feature to see more information about it in the Feature description box. The disk space requirements change based on what is selected. Click Next.
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SigmaNEST Start-up Guide 6. Set the location for the shared SigmaNEST data (SNData) folder . Click Browse to select the directory or manually enter it. Click Next. Note: Everyone accessing the shared folder must have read, write, and modify permissions. You may need to your Network to create the shared folder and set up the correct permissions. 7. SigmaNEST is now ready to install. Click Next to install the selected components. This step may take several minutes. 8. If you opted to install SQL components, the SigmaNEST DB Install/Upgrade dialog box opens. Select the SQL Server for the database from the SQL Server drop-down list. The server name defaults to the computer name with a SigmaNEST instance. For example, PC-1\ SIGMANEST. Click Next. 9. Click the plus sign (+) to create a new database or select a database to upgrade from the bottom list. Click Go! to start the upgrade.
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SigmaNEST Start-up Guide 10. If a previous version of SigmaNEST is installed on the computer, you can import the configuration settings from the old version to the new installation. When the Install Upgrade dialog box opens, click Next, select the SigmaNEST version to import, and then click Import. To skip the import and use the default settings, click Close.
11. The installation is complete. Click Finish to close the install wizard. The computer restarts for first time installations.
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SigmaNEST Start-up Guide
Parallel Upgrade Installation Two versions of SigmaNEST can be installed parallel to one another to allow you to become familiar with the new version before removing the old one. To begin a parallel installation, follow the steps for a "Single System Installation" on page 13 with the following exceptions: 1. Give the Start Menu Group a unique name. For example, if the existing SigmaNEST program is in a folder named SigmaNEST, name the new program folder SigmaNESTX1. 2. Give the SNData folder a unique name. For example, if the existing SNData folder is named SNData, name the new data folder SNDataX1. Note: To view the current SNData folder, in SigmaNEST, click the Tools Help tab and then click the drop-down arrow under File Manager and select SNData Folder. 3. Create a new SQL database with a unique name. For example, if the existing database is named SNDBASE, name the new database SNDBASEX1. Note: If both versions of SigmaNEST point to the same database and SNData folder, parts and Work-spaces from the new version cannot be opened in the older version. However, all Work-spaces and parts from older versions can be opened in newer versions because SigmaNEST is backwards compatible.
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SigmaNEST Start-up Guide 4. After installation, browse to the location of your old SNData folder and copy all files to your newly created SNData folder. Note: The copy process may take several minutes for larger data folders.
Transitioning Out of a Parallel Upgrade Once the s have become familiar with the new version, the previous version can be uninstalled. Warning! Before removing the old version, all data is copied over to the new version. Also, the newly installed version points to an existing production SQL database. For assistance with database migration, please SigmaTEK's Technical Team.
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SigmaNEST Start-up Guide
SIM & License File Management SigmaNEST uses a security signed license file stored on the local machine to authenticate the program. In a network environment, client systems retrieve a valid SigmaNEST license file from the server. The SIM key is plugged into a USB port on a single machine. For network licensing, a network SIM key is installed in a USB port on the system hosting the license. Note: You can update a network SIM locally by physically logging in to the host machine, or via a remote desktop connection.
SigmaNEST X1 Licensing Licensing is done in two steps. When you receive your SIM from SigmaTEK, it is blank. You must first program the SIM and then install the license file. When upgrading from a previous version of SigmaNEST, you will also need to check for a firmware update to your SIM. Note: You must submit your signed copy of the License Agreement to SigmaTEK before you can program the SIM.
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SigmaNEST Start-up Guide
Programming the SIM Note: For a network install, this procedure must be done on the SIM's host computer. 1. From the SNStartup menu on the SigmaNEST USB drive, select Tools > SIM Compatibility. The SigmaNEST Hasp Check utility opens.
2. If you have an Internet connection, click the Update Hasp Key ( icon to program the SIM automatically. Skip to Step 10.
)
3. If you do not have an Internet connection, click the Email ( ) icon to manually create a .C2V (Customer to Vendor) file. An email is automatically generated using your default email client. The .C2V file is attached to the email.
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SigmaNEST Start-up Guide 4. If email is not available on this machine, browse to the C:\ProgramData\SigmaTEK\License Files folder and copy the .C2V file to a USB drive or shared network location. 5. On a computer with email capability, copy the .C2V file to the computer and then send an email with the .C2V file attached to [email protected]. 6. SigmaTEK returns an email with a new .V2C (Vendor to Customer) file attached. 7. Save the file to a location on the machine. If you sent the email from a different machine with internet access, copy the file to a USB drive or shared network location and then place it back on the original machine that needs the license. 8. From the SNStartup menu on the SigmaNEST USB drive, select Tools > SIM Compatibility. The SigmaNEST Hasp Check utility opens. 9. Click the Manual Program ( ) icon, browse to the location of the .V2C file sent by SigmaTEK, and then select it to program the SIM. 10. Once the SIM is programmed, open a web browser and enter http://localhost:1947/_int_/devices.html to open the SafeNet Sentinel Control Center. 11. From the Actions column for the newly programmed SIM, click Features. the Features column lists the correct SigmaNEST modules. The number of programmed licenses for the modules is displayed in the Limit column. SigmaTEK if the modules listed or number of licenses programmed is incorrect.
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SigmaNEST Start-up Guide
Installing the License File Note: After you submit your signed License Agreement, SigmaTEK emails the license to you in the form of a .SNLicV3 file. 1. Start SigmaNEST. 2. If you have an Internet connection, the license file is automatically ed and installed and SigmaNEST opens. No further action is required. 3. If you do not have an Internet connection, the License Manager opens automatically. Click the License File tab. 4. Click Install Local License, locate your .SNLicV3 file and click Open to install it. Click OK to launch SigmaNEST.
For Upgrades Only If you are upgrading from a SigmaNEST version prior to 10.0, follow these additional steps to ensure your SIM's firmware is current. 1. Start SigmaNEST. 2. If the License Manager opens, click the License File tab. Then click Firmware Update. Follow the on-screen instructions to update your firmware. 3. If the License Manager does not open on start-up, then your firmware is up to date and no further action is required.
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SigmaNEST Start-up Guide
Network SIM Management Network SIMs are managed using SafeNet's Sentinel Control Center. This license manager is web-based and automatically detects your network SIM. The site can be accessed using the following methods:
Method 1: 1. On the machine with the SIM open a web browser and enter http://localhost:1947/_int_/devices.html to open the Sentinel Control Center. A list of your network SIMs is displayed.
Method 2: 1. In SigmaNEST, navigate to the Tools Help tab and click the dropdown arrow under Config. Select License Manager. 2. Click the Net Hasp Setup tab. 3. Click List Network SIMs to launch the Sentinel License Manager website. A list of your network SIMs is displayed. Note: For more information on using SafeNet's Sentinel License Manager, click the Help link in the left navigation menu on the site.
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SigmaNEST Start-up Guide
Remote Server Configuration When you install SigmaNEST in a network environment, workstations may access the server to retrieve a valid license file for the SigmaNEST software. This server can be located in the same building or across the country, but it must be on the same network as the workstations. In some cases, the network configuration used in your environment may block a workstation's license request from the server. For example, if a SigmaNEST workstation is located on a network sub-net used for all workstations, but the server is on a different sub-net, the router used to traffic between these two sub-nets may filter out the request to the server for the license file, keeping it from reaching the server. To prevent this, you must configure access to remote license managers in the SafeNet Sentinel Control Center. 1. Open a web browser and enter http://localhost:1947/_int_ /devices.html to open the Sentinel Control Center. 2. In the Options area to the left, click Configuration. 3. Select the Access to Remote License Managers tab. 4. In the Remote License Search Parameters text box, enter the computer name of the SigmaNEST server. You can also enter the IP address of the server if the server is configured to use a static IP address. 5. Click Submit to save the changes and close out of the SafeNet browser window.
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SigmaNEST Start-up Guide 6. Start SigmaNEST. If the Start-up dialog box opens, skip to Step 9. 7. Click the Tools Help tab. 8. Click the drop-down arrow under Config and then select License Manager. The Start-up dialog box opens. 9. Click the Net Hasp Setup tab. 10. the Check for Network SIM check box is checked. 11. Select the SigmaNEST server name entered in Step 4 from the Network Address/s drop-down list. 12. Click OK to save the changes. If SigmaNEST is open, close it and then restart.
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SigmaNEST Start-up Guide
Post Installation Follow the steps below to install the post. 1. In SigmaNEST, click Tools Help and then click Config. Select the Paths tab. Your current post folder path is listed next to the PST and TEC file field. By default, this folder is located at C:\s\Public\ Documents\SNData\POST\Samples. 2. Save the zip file to the post folder, unzip and extract all files to the post folder. 3. In SigmaNEST, click Tools Help and then click Config. Select the Machine tab and click New. 4. In the New/Edit Machine dialog box, select the file extracted in Step 2 from the Post drop-down list. The Machine text box is auto populated based on the post file name. 5. Select the Cost file and Machine Group from the drop-down lists. Machine Groups allow you to assign multiple machines to a single group. Warning! Only group machines of the same type and process. 6. Click OK to save the changes.
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SigmaNEST Start-up Guide
Troubleshooting This section lists the most common technical issues you may experience after installing SigmaNEST X1. If you need further assistance, see " SigmaTEK " on page 41.
Error message: “SigmaNEST SIM Not Found” Possible Cause
Solution
Unplug SIM and insert it back into the USB port. Wait a few moments for the The SIM is not detected. drivers to install. If it still does not work, try a different port. The computer does not recognize the The SIM is plugged in but the red LED light is USB device. and install the not on. USB driver. The computer's firewall is turned on and is Disable the firewall or configure it to blocking data sent from SigmaTEK. allow data from SigmaTEK. SIM does not have valid SIM codes. SigmaTEK for SIM codes. Use only one SigmaNEST SIM per More than one SIM is being used. PC/Server. Click Start and type services.msc. Select Services to open Windows SerThe Sentinel LDK License Manager is not runvices. Scroll down until you see the ning. Sentinel LDK License Manager. Rightclick it and select Start.
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SigmaNEST Start-up Guide
Issue: After installing, SigmaNEST is unable to connect to the database on the SQL Server. Possible Cause
Solution Test the connection to the database (in SigmaNEST - Tools Help > Config > Database) and all information is correct or use the built-in SigmaNEST to access the server.
Database not properly connected.
Issue: Data is missing after install (upgrading from version 9.0 and up). Possible Cause
Solution
Data is in older version's SNDATA folder and Copy the contents from the old SNData not in the new one. folder to the new one.
Issue: Data is missing after install (upgrading from version 8.0 and prior). Possible Cause
Solution
Some items, such as Shapes and Reports, were not installed to the data folder.
Copy the contents from the old SNData folder to the new one. Next, re-install SigmaNEST using the Network Server, Single System, or Custom methods and enter the path to the new SNDATA folder when prompted.
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SigmaNEST Start-up Guide
SigmaNEST Technical & Training SigmaTEK's expert Technical Team is ready to assist you with any problems you may have. We also offer a variety of training classes to help you get the most out of SigmaNEST.
Technical SigmaNEST Technical combines application experts and technology to best our customers. Advantage takes our philosophy one step further and offers customers customized options and services tailored to meet their troubleshooting needs. Effective technical requires that the be trained at a SigmaNEST certified training center. See "SigmaNEST Training" on page 39 for more information.
SigmaNEST Subscription hip SigmaNEST Subscription hip is a software maintenance program that ensures that your SigmaNEST software is always up to date, compatible with the latest CAD systems, ERP systems, and Microsoft platforms. For a yearly subscription fee, enjoy the following benefits: l SigmaNEST software updates. l Access to SigmaNEST Live Update. l Documentation updates.
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SigmaNEST Start-up Guide l Ability to Technical by phone or email. l Ability to report bugs and submit enhancement requests. l Access to the SigmaNEST customer portal and Knowledge Base. l Periodic focused training webinars. l Favorable pricing on modules and bundled upgrades.
Additional Services for Subscription SigmaNEST also provides additional services to subscription for a separate fee. These services include the following: l Certified Training classes. l Re-installation and re-deployment. l Backup and restore services. l SQL recovery assistance. l SigmaNEST database migration. l Legacy data recovery. l Integration services. l Post upgrades and enhancements. l Custom report development.
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SigmaNEST Start-up Guide Advantage SigmaTEK's Advantage Agreement delivers additional options that enhance all aspects of SigmaNEST Software Technical . The Advantage Subscription Agreement includes: l Accelerated response time for call-in issues (1-3 hours), 8:00 AM to 5:00 PM EST. l Access to advantage-only phone line and email address. l calls handled by senior level SigmaTEK Engineers. l SigmaTEK manages documentation on your licenses, methods of use, and operational data for a seamless experience. l One Major Upgrade Service every two years. l One scheduled remote upgrade per year. l Assistance with custom reports. l Eight hours of general online training per year. l Post enhancements (2 hours per year per post). SigmaTEK Systems Software Maintenance Subscription hip and Advantage Service is updated yearly to address changes in SigmaNEST software, computer operating systems, and peripheral software changes in the CAD/CAM industry. SigmaTEK Systems reserves the right to make changes to the service agreement year to year to address these changes. Any changes made will be effective for the term of the agreement.
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SigmaNEST Start-up Guide
SigmaNEST Training SigmaNEST training demonstrates all of the key functionality of the software so that s can efficiently nest and program production orders. We provide both a “classroom” learning experience (to explain and show the many features) and a “hands-on lab” opportunity (where the software is actually used). One of our capable applications engineers leads the training, so s can ask questions of a SigmaNEST expert and learn from the industry experience of others in the session. We offer a wide variety of training times in both our Cincinnati and Seattle offices. Generally speaking, training is available in Cincinnati every other week and in Seattle once per month. However, if you have constraints on dates that will work for your team, we will try to adjust our schedule to your needs. Our training class size is limited to best allow s to focus, ask questions, and interact with fellow s. This ensures that the training is effective and of the highest standard. Each has their own computer station for a hands-on experience with all exercises. SigmaNEST training generally begins at 8:30 and concludes between 4:30 and 5 PM. with a one-hour catered lunch break provided halfway through the day.
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SigmaNEST Start-up Guide
Course Types SigmaTEK offers the following training classes: l SigmaNEST . A comprehensive three day class for beginners or long-time s wanting to enhance their skills. l Refresher. A one day refresher class for regular s of SigmaNEST. l Combo. A one day class which focuses on punching and combo machines. l Turret. A one day class which focuses on p unch machines. Note: Classes focused on bevel and router are available upon request. For customers who need to train multiple s, SigmaTEK also offers onsite training. On-site training can include up to five attendees per trainer and requires the customer to provide the training space and necessary equipment. If you would like more information about our training sessions, please speak to your Regional Sales Representative, SigmaTEK Technical at 513.595.2002, or send an email to [email protected].
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SigmaNEST Start-up Guide
SigmaTEK SigmaTEK's Technical Team is available Monday through Friday from 8:00 AM to 7:00 PM EST, excluding nationally recognized holidays. Phone is available to trained SigmaNEST s only.
Technical Email: [email protected] Phone: 513.595.2002 Review the following guidelines before ing . This helps us ensure the issue is related to SigmaNEST and not to your local computer, network, or other software. l Review the system requirements. See "System Requirements" on page 2 for more information. l Have your SIM number ready. You can find this in SigmaNEST by selecting the Tools Help tab, and clicking About. The SIM number is first five digits in the top text box. l Know your SigmaNEST version and build numbers. You can find these in SigmaNEST by selecting the Tools Help tab, and clicking About. The version and build number are listed beneath the SigmaNEST logo. Note: Write down your SIM, version, and build numbers below to easily find them when ing SigmaTEK Technical . - 41 -
About SigmaTEK Systems, LLC
SigmaTEK Systems provides robust CAD/CAM, Nesting, and Automation software solutions for every size business, from new job shops to established manufacturers. Since our founding in 1993, we have been dedicated to research, development, and extensive for our products, including SigmaNEST, SigmaTUBE, SigmaBEND, SimTrans, and SigmaMRP. SigmaNEST leads the world in nesting systems for fabrication, providing unsured material utilization, motion optimization, manpower efficiency, manufacturing automation, and data management. ed by an expert team of mathematicians and engineers, SigmaTEK reaches the globe from its headquarters in Cincinnati Ohio, USA with branches in Europe, Asia, Australia, Africa, and South America.
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SigmaNEST Start-up Guide
Table of Contents Get Ready to Nest with the BEST! About This Guide
1 1
System Requirements
2
Single System/Workstation Minimum Requirements
3
Single System/Workstation Recommended Requirements
4
Server Recommended Requirements
5
SigmaNEST Terminology
6
Before Installation
7
Single System Installation
8
Network Installation
8
Custom Installation
9
Upgrade Installation
10
Installation Instructions
12
Single System Installation
13
Network Installation
16
Custom Installation
21
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SigmaNEST Start-up Guide
Parallel Upgrade Installation
24
SIM & License File Management
26
SigmaNEST X1 Licensing
26
Network SIM Management
30
Remote Server Configuration
31
Post Installation
33
Troubleshooting
34
SigmaNEST Technical & Training
36
Technical
36
SigmaNEST Training
39
SigmaTEK
41
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SigmaNEST Start-up Guide
Get Ready to Nest with the BEST! Thank you for choosing to invest in SigmaNEST, the leader in CAD/CAM nesting software solutions for all major profile cutting and punching machines. This manual is a reference to SigmaNEST X1. Some optional features described in this manual may not be included in your version of SigmaNEST. your SigmaNEST sales representative for more information on these modules if desired. We appreciate your business and look forward to working with you to make sure you get the most from your SigmaNEST solution.
About This Guide This guide provides instructions for installing and upgrading SigmaNEST. It also includes information about system requirements, license management, post installation, troubleshooting, technical , and training.
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SigmaNEST Start-up Guide
System Requirements The System Requirements for SigmaNEST X1 are listed on the next few pages. All specifications assume that SigmaNEST is the primary product used on the computer or server on which it is installed. If other demanding products are run on the same computer, then the requirements should be adjusted accordingly. Note: SigmaNEST X1 is only compatible with 64-bit systems. A USB port or high-speed internet connection is required to install the software. For licensing purposes, a USB port must be available on each individual workstation or on a computer accessible through an internal network. For more information on licensing, see "Before Installation" on page 7 Individual site requirements may vary from the specifications listed in this guide. For example, some sites may require greater storage capacity, while others prefer a higher screen resolution. In these cases, SigmaTEK assumes that each site will assess their specific needs and make appropriate decisions on necessary hardware.
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SigmaNEST Start-up Guide
Single System/Workstation Minimum Requirements The following configuration outlines the minimum requirements for both independent systems and workstations that are connected to a server. Processor: Memory (RAM): Hard disk capacity: Hard disk type:
64-bit Intel / AMD dual core processor 4 GB 120 GB 7200 RPM SigmaNEST: 1280x1024
Screen resolution: Video card:
Companion: 1024x768 Integrated Chipset with Open GL
Operating system:
64-bit Windows 7 Professional
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SigmaNEST Start-up Guide
Single System/Workstation Recommended Requirements The following configuration outlines the recommended requirements for both independent systems and workstations that are connected to a server. These specifications are recommended for best software performance. Processor: Memory (RAM): Hard disk capacity: Hard disk type: Screen resolution: Video card: Operating system: Network:
64-bit Intel / AMD dual core processor or better 8 GB 250 GB 2 or more SATA drives configured as Raid 0 or Raid 5 (min. 3 drives), 7200 RPM or greater, or SSD 1920x1080 Dedicated video card with at least 512 MB video RAM and Open GL 64-bit Windows 10 Professional or higher High-speed Internet connection
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SigmaNEST Start-up Guide
Server Recommended Requirements The following configuration outlines the recommended requirements for a server to store the SigmaNEST database and configuration information, while serving 5 to 10 connected SigmaNEST workstations. These requirements apply to both physical and virtual servers. Note that if an existing Microsoft SQL Server is used for the database, it must be the 64-bit 2014 version or later. Processor: Memory (RAM): Hard disk capacity: Hard disk type: Operating system: File system: Network:
Intel — 1 or 2 Intel Xeon dual core or better AMD — 1 or 2 AMD Opteron dual core or better 4 GB 500 GB 3 or more drives configured as Raid 5, 7200 RPM or greater, or SSD 64-bit Windows 2008 Server standard edition or higher NTFS or ReFS 1 GB/s with access to a shared, high-speed Internet connection
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SigmaNEST Start-up Guide
SigmaNEST Terminology SigmaNEST requires the following five major components to run correctly: l The SigmaNEST program is in the local installation folder. The default path is C:\Program Files (x86)\SigmaTEK\SigmaNESTX1, but you can change this destination during the installation process. l The SIM is a device which plugs into the computer's USB port and authenticates the software license. It must be plugged in whenever the software is in use. l The Post Processor is a script file that communicates information about the tool path from SigmaNEST to your cutting or punching machine. P osts are unique to each machine. l The SNData Folder is shared between s, and contains data such as post processors, part files, and shapes. The SNData folder should be installed to a shared location, such as a mapped network drive. l The Microsoft SQL Server is a database platform that manages the data used in SigmaNEST. SigmaNEST is compatible with SQL Server Enterprise Edition. MS SQL Server Express 2014 is included with the SigmaNEST software.
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SigmaNEST Start-up Guide
Before Installation Before installing SigmaNEST, consider the following: All installations of SigmaNEST require access to an SQL server. For first time installations, a new Microsoft SQL server instance named SIGMANEST is installed to host the SigmaNEST database. For upgrades, the existing Microsoft SQL server instance named SIGMANEST is upgraded to SQL Server 2014. All other instances remain unchanged. Note: You can install the SQL server locally or on a network, but it must be accessible to all SigmaNEST s. SigmaNEST uses a SIM for licensing and security. For local licenses, the green SIM must be plugged into the local computer whenever SigmaNEST is in use. For network licenses, the red SIM must be plugged into a computer or server which will remain active on the network whenever SigmaNEST is in use. Note: When installing or updating license files on a network SIM, you will need to physically or remotely access the hosting computer. If a previous version of SigmaNEST is installed, you need to decide whether to overwrite the existing installation or install the new version in parallel. A parallel installation allows you to become familiar with the new version before removing the old one, and check for compatibility issues between the new version of SigmaNEST and other existing software.
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SigmaNEST Start-up Guide
Single System Installation In a Single System Installation, the SigmaNEST software and all its components (SIM, database, SQL server & program) are installed on one computer.
Network Installation In a Network Installation, the SigmaNEST software is installed on a client computer and the other components are installed on a server that the client computer connects to. Networks can have multiple client computers which connect to a single server or multiple servers.
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SigmaNEST Start-up Guide
Custom Installation A Custom Installation is similar to a Network Installation except the SNData folder, SQL Server and SIM are stored on different servers instead of a single server. This configuration is typically used for large networks with servers and clients in multiple locations.
Note: The above illustration shows o ne type of custom configuration, but many more are possible.
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SigmaNEST Start-up Guide
Upgrade Installation A Standard Upgrade overwrites an existing installation of SigmaNEST, while a Parallel Upgrade installs SigmaNEST parallel to an earlier version. Before beginning either type of upgrade, b ack up your SNData folder and SQL server as outlined in the instructions below. Warning! When performing an Upgrade Installation, failure to back up existing SigmaNEST components may permanently erase all locally stored data.
Back Up SNData 1. In SigmaNEST, click the Tools Help tab. 2. In the Tools group, click Config. 3. Select the Paths tab to view the location of the data folder. 4. In Windows, browse to the location of the data folder. 5. Copy the contents of the folder to a new folder or rename the existing folder. For example, the SNData folder can be renamed SNDATAX1.
Back Up the SQL Server Database: SigmaNEST automatically performs a d atabase backup during installation. As an added precaution, it is recommended that you also manually back up the database before upgrading. 1. Open Microsoft SQL Server Management Studio 2014. If not installed, it from the Microsoft website.
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SigmaNEST Start-up Guide Note: You can also install the Management Studio from the SigmaNEST USB drive by selecting Tools > SQL Manager 2014 x64 from the SNStartup menu. 2. Enter the name of the SigmaNEST SQL Server. For example, Computer1\SIGMANEST. If you do not know the name, select Browse for more from the drop-down list. 3. Select the Authentication method (Windows or SQL Server), enter the authentication information, then click Connect. 4. In the Object Explorer list on the left, expand Databases. 5. Right-click the database and select Tasks > Back Up. The Back Up Database dialog box opens. 6. In the Destination section, click Remove to remove the default backup location, then click Add. The Select Backup Destination dialog box opens. 7. Click the ellipsis (...) and browse to the location of the backup folder. This folder should be in a non-program directory, such as C:\s\Public\Documents. 8. Enter a File name with the .bak extension and click OK. 9. Click OK again. The new back up path displays in the Back up to: list. 10. Click OK to start the back up process. Depending on the size of your database this process may take a few minutes. Once the completed prompt appears, click OK.
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SigmaNEST Start-up Guide
Installation Instructions For First Time or Standard Upgrade Installations, choose from the following options according to your setup: l "Single System Installation" on page 13 l "Network Installation" on page 16 l "Custom Installation" on page 21 For Parallel Upgrade Installations, see "Parallel Upgrade Installation" on page 24. For more information on choosing a setup, refer back to "Before Installation" on page 7. Note: Log in as an or an with rights before installing SigmaNEST. Warning! Before installing SigmaNEST, install any pending Windows Updates and restart your computer. If pending updates are left uninstalled, the SigmaNEST installation may fail.
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SigmaNEST Start-up Guide
Single System Installation In a single system installation, the SIM, database, SNData folder, and SigmaNEST are installed on one computer. Note: If you are overwriting a previous version of SigmaNEST, back up your data before proceeding. 1. Open the SNStartup file on the SigmaNEST USB drive. Select SigmaNEST > SigmaNEST and give istrative permission to install if prompted. Select your language, then c lick OK to start the Installation Wizard. Click Next.
2. Read the , click the I accept the of the License Agreement check box, and then click Next. 3. Review the Installation Notes and then click Next. 4. Select Single System Installation. In the Start Menu group drop-down, select or enter the start menu group for the program. Click Next.
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SigmaNEST Start-up Guide 5. Set the location for the SigmaNEST data (SNData) folder, which contains all Work-spaces, reports, and related files. If you want to change the default directory, click Browse and select a directory or manually enter it. Click Next.
6. SigmaNEST is now ready to install. Click Next to begin the install. This step may take several minutes. 7. When the SigmaNEST DB Install/Upgrade dialog box opens, select the SQL Server for the database from the SQL Server drop-down list. The server name defaults to the computer name with a SigmaNEST instance. For example, PC-1\SIGMANEST. Click Next. 8. Click the plus sign (+) to create a new database or select a database to upgrade from the bottom list. Click Go! to start the upgrade.
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SigmaNEST Start-up Guide 9. If a previous version of SigmaNEST is installed on the computer, you can import the configuration settings from the old version to the new installation. When the Install Upgrade dialog box opens, click Next, select the SigmaNEST version to import, and then click Import. To skip the import and use the default settings, click Close.
10. The installation is complete. Click Finish to close the install wizard. The computer restarts for first time installations. Note: Before starting SigmaNEST, plug the SIM into the USB port.
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SigmaNEST Start-up Guide
Network Installation In a network installation, the SIM, database, and SNDATA folder are installed on a server. SigmaNEST is then installed on one or more client computers. Note: If you are overwriting a previous version of SigmaNEST, back up your data before proceeding.
Server Installation: 1. Open the SNStartup file on the SigmaNEST USB drive. Select Tools > SIM Driver and give istrative permission to run if prompted. The Sentinel Runtime Setup wizard opens. Click Next.
2. Select I accept the license agreement and then click Next. Click Next again to install the Hasp driver. After the driver installs, restart your computer if prompted. Otherwise, click Finish to close the wizard. 3. Return to the menu and select Tools > SIM Compatibility to the SIM is compatible and the drivers installed correctly.
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SigmaNEST Start-up Guide 4. Return to the menu and select SigmaNEST > SigmaNEST. Give istrative permission to install if prompted. Select your language, then click OK to start the Installation Wizard. Click Next. 5. Read the , click the I accept the of the License Agreement check box and then click Next. 6. Review the Installation Notes and then click Next. 7. Select Network Installation. In the Start Menu group dropdown, select or enter the start menu group for the program. Click Next.
8. Select Server and then click Next. If you have an existing MS SQL Server, see "Custom Installation" on page 21 for more information.
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SigmaNEST Start-up Guide 9. Set the location for the SigmaNEST data (SNData) folder, which contains all Work-spaces, reports, and related files. If you want to change the default directory, click Browse and select a directory or manually enter it. Click Next. 10. SigmaNEST is now ready to install. Click Next to begin the install. This step may take several minutes. 11. When the SigmaNEST DB Install/Upgrade dialog box opens, select the SQL Server for the database from the SQL Server drop-down list. The server name defaults to the computer name with a SigmaNEST instance. For example, SERVER-1\SIGMANEST. Click Next. 12. Click the plus sign (+) to create a new database or select a database to upgrade from the bottom list. Click Go! to start the upgrade.
13. If a previous version of SigmaNEST is installed on the computer, you can import the configuration settings from the old version to the new installation. When the Install Upgrade dialog box opens, click Next, select the SigmaNEST version to import, and then click Import. To skip the import and use the default settings, click Close. 14. The installation is complete. Click Finish to close the install wizard. The computer restarts for first time installations.
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SigmaNEST Start-up Guide
Workstation (Client) Installation: 1. Open the SNStartup file on the SigmaNEST USB drive. Select SigmaNEST > SigmaNEST, and give istrative permission to install if prompted. Select your language, then click OK to start the Installation Wizard. Click Next.
2. Read the , click the I accept the of the License Agreement check box and then click Next. 3. Review the Installation Notes and then click Next. 4. Select Network Installation and then click Next. 5. Select Workstation and then click Next. 6. Set the location for the SigmaNEST data (SNData) folder to match the shared location used in the Server install. Click Browse to select the directory or manually enter it. Click Next. 7. SigmaNEST is now ready to install. Click Next to begin the install. 8. When the SigmaNEST DB Install/Upgrade dialog box opens, select the SQL Server installed during Server installation from the SQL Server drop-down list. All clients should use the same SQL server. Click Next.
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SigmaNEST Start-up Guide 9. Click the plus sign (+) to create a new database or select a database to upgrade from the bottom list. Click Go! to start the upgrade. This step is not required if using the database created during Server installation.
10. If a previous version of SigmaNEST is installed on the computer, you can import the configuration settings from the old version to the new installation. When the Install Upgrade dialog box opens, click Next, select the SigmaNEST version to import, and then click Import. To skip the import and use the default settings, click Close. 11. The installation is complete. Click Finish to close the install wizard. The computer restarts for first time installations.
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SigmaNEST Start-up Guide
Custom Installation A custom installation allows you to select which SigmaNEST components to install. Custom installations are typically used in large environments with multiple servers and computers. 1. Open the SNStartup file on the SigmaNEST USB drive. Select SigmaNEST > SigmaNEST and give istrative permission to install if prompted. Select your language, then c lick OK to start the Installation Wizard. Click Next.
2. Read the , click the I accept the of the License Agreement check box and then click Next. 3. Review the Installation Notes and then click Next. 4. Select Custom. In the Start Menu group drop-down, select or enter the start menu group for the program. Click Next. 5. Use the drop-downs next to each feature to select features for installation. Click a feature to see more information about it in the Feature description box. The disk space requirements change based on what is selected. Click Next.
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SigmaNEST Start-up Guide 6. Set the location for the shared SigmaNEST data (SNData) folder . Click Browse to select the directory or manually enter it. Click Next. Note: Everyone accessing the shared folder must have read, write, and modify permissions. You may need to your Network to create the shared folder and set up the correct permissions. 7. SigmaNEST is now ready to install. Click Next to install the selected components. This step may take several minutes. 8. If you opted to install SQL components, the SigmaNEST DB Install/Upgrade dialog box opens. Select the SQL Server for the database from the SQL Server drop-down list. The server name defaults to the computer name with a SigmaNEST instance. For example, PC-1\ SIGMANEST. Click Next. 9. Click the plus sign (+) to create a new database or select a database to upgrade from the bottom list. Click Go! to start the upgrade.
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SigmaNEST Start-up Guide 10. If a previous version of SigmaNEST is installed on the computer, you can import the configuration settings from the old version to the new installation. When the Install Upgrade dialog box opens, click Next, select the SigmaNEST version to import, and then click Import. To skip the import and use the default settings, click Close.
11. The installation is complete. Click Finish to close the install wizard. The computer restarts for first time installations.
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SigmaNEST Start-up Guide
Parallel Upgrade Installation Two versions of SigmaNEST can be installed parallel to one another to allow you to become familiar with the new version before removing the old one. To begin a parallel installation, follow the steps for a "Single System Installation" on page 13 with the following exceptions: 1. Give the Start Menu Group a unique name. For example, if the existing SigmaNEST program is in a folder named SigmaNEST, name the new program folder SigmaNESTX1. 2. Give the SNData folder a unique name. For example, if the existing SNData folder is named SNData, name the new data folder SNDataX1. Note: To view the current SNData folder, in SigmaNEST, click the Tools Help tab and then click the drop-down arrow under File Manager and select SNData Folder. 3. Create a new SQL database with a unique name. For example, if the existing database is named SNDBASE, name the new database SNDBASEX1. Note: If both versions of SigmaNEST point to the same database and SNData folder, parts and Work-spaces from the new version cannot be opened in the older version. However, all Work-spaces and parts from older versions can be opened in newer versions because SigmaNEST is backwards compatible.
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SigmaNEST Start-up Guide 4. After installation, browse to the location of your old SNData folder and copy all files to your newly created SNData folder. Note: The copy process may take several minutes for larger data folders.
Transitioning Out of a Parallel Upgrade Once the s have become familiar with the new version, the previous version can be uninstalled. Warning! Before removing the old version, all data is copied over to the new version. Also, the newly installed version points to an existing production SQL database. For assistance with database migration, please SigmaTEK's Technical Team.
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SigmaNEST Start-up Guide
SIM & License File Management SigmaNEST uses a security signed license file stored on the local machine to authenticate the program. In a network environment, client systems retrieve a valid SigmaNEST license file from the server. The SIM key is plugged into a USB port on a single machine. For network licensing, a network SIM key is installed in a USB port on the system hosting the license. Note: You can update a network SIM locally by physically logging in to the host machine, or via a remote desktop connection.
SigmaNEST X1 Licensing Licensing is done in two steps. When you receive your SIM from SigmaTEK, it is blank. You must first program the SIM and then install the license file. When upgrading from a previous version of SigmaNEST, you will also need to check for a firmware update to your SIM. Note: You must submit your signed copy of the License Agreement to SigmaTEK before you can program the SIM.
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SigmaNEST Start-up Guide
Programming the SIM Note: For a network install, this procedure must be done on the SIM's host computer. 1. From the SNStartup menu on the SigmaNEST USB drive, select Tools > SIM Compatibility. The SigmaNEST Hasp Check utility opens.
2. If you have an Internet connection, click the Update Hasp Key ( icon to program the SIM automatically. Skip to Step 10.
)
3. If you do not have an Internet connection, click the Email ( ) icon to manually create a .C2V (Customer to Vendor) file. An email is automatically generated using your default email client. The .C2V file is attached to the email.
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SigmaNEST Start-up Guide 4. If email is not available on this machine, browse to the C:\ProgramData\SigmaTEK\License Files folder and copy the .C2V file to a USB drive or shared network location. 5. On a computer with email capability, copy the .C2V file to the computer and then send an email with the .C2V file attached to [email protected]. 6. SigmaTEK returns an email with a new .V2C (Vendor to Customer) file attached. 7. Save the file to a location on the machine. If you sent the email from a different machine with internet access, copy the file to a USB drive or shared network location and then place it back on the original machine that needs the license. 8. From the SNStartup menu on the SigmaNEST USB drive, select Tools > SIM Compatibility. The SigmaNEST Hasp Check utility opens. 9. Click the Manual Program ( ) icon, browse to the location of the .V2C file sent by SigmaTEK, and then select it to program the SIM. 10. Once the SIM is programmed, open a web browser and enter http://localhost:1947/_int_/devices.html to open the SafeNet Sentinel Control Center. 11. From the Actions column for the newly programmed SIM, click Features. the Features column lists the correct SigmaNEST modules. The number of programmed licenses for the modules is displayed in the Limit column. SigmaTEK if the modules listed or number of licenses programmed is incorrect.
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SigmaNEST Start-up Guide
Installing the License File Note: After you submit your signed License Agreement, SigmaTEK emails the license to you in the form of a .SNLicV3 file. 1. Start SigmaNEST. 2. If you have an Internet connection, the license file is automatically ed and installed and SigmaNEST opens. No further action is required. 3. If you do not have an Internet connection, the License Manager opens automatically. Click the License File tab. 4. Click Install Local License, locate your .SNLicV3 file and click Open to install it. Click OK to launch SigmaNEST.
For Upgrades Only If you are upgrading from a SigmaNEST version prior to 10.0, follow these additional steps to ensure your SIM's firmware is current. 1. Start SigmaNEST. 2. If the License Manager opens, click the License File tab. Then click Firmware Update. Follow the on-screen instructions to update your firmware. 3. If the License Manager does not open on start-up, then your firmware is up to date and no further action is required.
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SigmaNEST Start-up Guide
Network SIM Management Network SIMs are managed using SafeNet's Sentinel Control Center. This license manager is web-based and automatically detects your network SIM. The site can be accessed using the following methods:
Method 1: 1. On the machine with the SIM open a web browser and enter http://localhost:1947/_int_/devices.html to open the Sentinel Control Center. A list of your network SIMs is displayed.
Method 2: 1. In SigmaNEST, navigate to the Tools Help tab and click the dropdown arrow under Config. Select License Manager. 2. Click the Net Hasp Setup tab. 3. Click List Network SIMs to launch the Sentinel License Manager website. A list of your network SIMs is displayed. Note: For more information on using SafeNet's Sentinel License Manager, click the Help link in the left navigation menu on the site.
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SigmaNEST Start-up Guide
Remote Server Configuration When you install SigmaNEST in a network environment, workstations may access the server to retrieve a valid license file for the SigmaNEST software. This server can be located in the same building or across the country, but it must be on the same network as the workstations. In some cases, the network configuration used in your environment may block a workstation's license request from the server. For example, if a SigmaNEST workstation is located on a network sub-net used for all workstations, but the server is on a different sub-net, the router used to traffic between these two sub-nets may filter out the request to the server for the license file, keeping it from reaching the server. To prevent this, you must configure access to remote license managers in the SafeNet Sentinel Control Center. 1. Open a web browser and enter http://localhost:1947/_int_ /devices.html to open the Sentinel Control Center. 2. In the Options area to the left, click Configuration. 3. Select the Access to Remote License Managers tab. 4. In the Remote License Search Parameters text box, enter the computer name of the SigmaNEST server. You can also enter the IP address of the server if the server is configured to use a static IP address. 5. Click Submit to save the changes and close out of the SafeNet browser window.
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SigmaNEST Start-up Guide 6. Start SigmaNEST. If the Start-up dialog box opens, skip to Step 9. 7. Click the Tools Help tab. 8. Click the drop-down arrow under Config and then select License Manager. The Start-up dialog box opens. 9. Click the Net Hasp Setup tab. 10. the Check for Network SIM check box is checked. 11. Select the SigmaNEST server name entered in Step 4 from the Network Address/s drop-down list. 12. Click OK to save the changes. If SigmaNEST is open, close it and then restart.
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SigmaNEST Start-up Guide
Post Installation Follow the steps below to install the post. 1. In SigmaNEST, click Tools Help and then click Config. Select the Paths tab. Your current post folder path is listed next to the PST and TEC file field. By default, this folder is located at C:\s\Public\ Documents\SNData\POST\Samples. 2. Save the zip file to the post folder, unzip and extract all files to the post folder. 3. In SigmaNEST, click Tools Help and then click Config. Select the Machine tab and click New. 4. In the New/Edit Machine dialog box, select the file extracted in Step 2 from the Post drop-down list. The Machine text box is auto populated based on the post file name. 5. Select the Cost file and Machine Group from the drop-down lists. Machine Groups allow you to assign multiple machines to a single group. Warning! Only group machines of the same type and process. 6. Click OK to save the changes.
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SigmaNEST Start-up Guide
Troubleshooting This section lists the most common technical issues you may experience after installing SigmaNEST X1. If you need further assistance, see " SigmaTEK " on page 41.
Error message: “SigmaNEST SIM Not Found” Possible Cause
Solution
Unplug SIM and insert it back into the USB port. Wait a few moments for the The SIM is not detected. drivers to install. If it still does not work, try a different port. The computer does not recognize the The SIM is plugged in but the red LED light is USB device. and install the not on. USB driver. The computer's firewall is turned on and is Disable the firewall or configure it to blocking data sent from SigmaTEK. allow data from SigmaTEK. SIM does not have valid SIM codes. SigmaTEK for SIM codes. Use only one SigmaNEST SIM per More than one SIM is being used. PC/Server. Click Start and type services.msc. Select Services to open Windows SerThe Sentinel LDK License Manager is not runvices. Scroll down until you see the ning. Sentinel LDK License Manager. Rightclick it and select Start.
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SigmaNEST Start-up Guide
Issue: After installing, SigmaNEST is unable to connect to the database on the SQL Server. Possible Cause
Solution Test the connection to the database (in SigmaNEST - Tools Help > Config > Database) and all information is correct or use the built-in SigmaNEST to access the server.
Database not properly connected.
Issue: Data is missing after install (upgrading from version 9.0 and up). Possible Cause
Solution
Data is in older version's SNDATA folder and Copy the contents from the old SNData not in the new one. folder to the new one.
Issue: Data is missing after install (upgrading from version 8.0 and prior). Possible Cause
Solution
Some items, such as Shapes and Reports, were not installed to the data folder.
Copy the contents from the old SNData folder to the new one. Next, re-install SigmaNEST using the Network Server, Single System, or Custom methods and enter the path to the new SNDATA folder when prompted.
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SigmaNEST Start-up Guide
SigmaNEST Technical & Training SigmaTEK's expert Technical Team is ready to assist you with any problems you may have. We also offer a variety of training classes to help you get the most out of SigmaNEST.
Technical SigmaNEST Technical combines application experts and technology to best our customers. Advantage takes our philosophy one step further and offers customers customized options and services tailored to meet their troubleshooting needs. Effective technical requires that the be trained at a SigmaNEST certified training center. See "SigmaNEST Training" on page 39 for more information.
SigmaNEST Subscription hip SigmaNEST Subscription hip is a software maintenance program that ensures that your SigmaNEST software is always up to date, compatible with the latest CAD systems, ERP systems, and Microsoft platforms. For a yearly subscription fee, enjoy the following benefits: l SigmaNEST software updates. l Access to SigmaNEST Live Update. l Documentation updates.
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SigmaNEST Start-up Guide l Ability to Technical by phone or email. l Ability to report bugs and submit enhancement requests. l Access to the SigmaNEST customer portal and Knowledge Base. l Periodic focused training webinars. l Favorable pricing on modules and bundled upgrades.
Additional Services for Subscription SigmaNEST also provides additional services to subscription for a separate fee. These services include the following: l Certified Training classes. l Re-installation and re-deployment. l Backup and restore services. l SQL recovery assistance. l SigmaNEST database migration. l Legacy data recovery. l Integration services. l Post upgrades and enhancements. l Custom report development.
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SigmaNEST Start-up Guide Advantage SigmaTEK's Advantage Agreement delivers additional options that enhance all aspects of SigmaNEST Software Technical . The Advantage Subscription Agreement includes: l Accelerated response time for call-in issues (1-3 hours), 8:00 AM to 5:00 PM EST. l Access to advantage-only phone line and email address. l calls handled by senior level SigmaTEK Engineers. l SigmaTEK manages documentation on your licenses, methods of use, and operational data for a seamless experience. l One Major Upgrade Service every two years. l One scheduled remote upgrade per year. l Assistance with custom reports. l Eight hours of general online training per year. l Post enhancements (2 hours per year per post). SigmaTEK Systems Software Maintenance Subscription hip and Advantage Service is updated yearly to address changes in SigmaNEST software, computer operating systems, and peripheral software changes in the CAD/CAM industry. SigmaTEK Systems reserves the right to make changes to the service agreement year to year to address these changes. Any changes made will be effective for the term of the agreement.
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SigmaNEST Start-up Guide
SigmaNEST Training SigmaNEST training demonstrates all of the key functionality of the software so that s can efficiently nest and program production orders. We provide both a “classroom” learning experience (to explain and show the many features) and a “hands-on lab” opportunity (where the software is actually used). One of our capable applications engineers leads the training, so s can ask questions of a SigmaNEST expert and learn from the industry experience of others in the session. We offer a wide variety of training times in both our Cincinnati and Seattle offices. Generally speaking, training is available in Cincinnati every other week and in Seattle once per month. However, if you have constraints on dates that will work for your team, we will try to adjust our schedule to your needs. Our training class size is limited to best allow s to focus, ask questions, and interact with fellow s. This ensures that the training is effective and of the highest standard. Each has their own computer station for a hands-on experience with all exercises. SigmaNEST training generally begins at 8:30 and concludes between 4:30 and 5 PM. with a one-hour catered lunch break provided halfway through the day.
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SigmaNEST Start-up Guide
Course Types SigmaTEK offers the following training classes: l SigmaNEST . A comprehensive three day class for beginners or long-time s wanting to enhance their skills. l Refresher. A one day refresher class for regular s of SigmaNEST. l Combo. A one day class which focuses on punching and combo machines. l Turret. A one day class which focuses on p unch machines. Note: Classes focused on bevel and router are available upon request. For customers who need to train multiple s, SigmaTEK also offers onsite training. On-site training can include up to five attendees per trainer and requires the customer to provide the training space and necessary equipment. If you would like more information about our training sessions, please speak to your Regional Sales Representative, SigmaTEK Technical at 513.595.2002, or send an email to [email protected].
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SigmaNEST Start-up Guide
SigmaTEK SigmaTEK's Technical Team is available Monday through Friday from 8:00 AM to 7:00 PM EST, excluding nationally recognized holidays. Phone is available to trained SigmaNEST s only.
Technical Email: [email protected] Phone: 513.595.2002 Review the following guidelines before ing . This helps us ensure the issue is related to SigmaNEST and not to your local computer, network, or other software. l Review the system requirements. See "System Requirements" on page 2 for more information. l Have your SIM number ready. You can find this in SigmaNEST by selecting the Tools Help tab, and clicking About. The SIM number is first five digits in the top text box. l Know your SigmaNEST version and build numbers. You can find these in SigmaNEST by selecting the Tools Help tab, and clicking About. The version and build number are listed beneath the SigmaNEST logo. Note: Write down your SIM, version, and build numbers below to easily find them when ing SigmaTEK Technical . - 41 -
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