Exam Questions 3b3c

Quiz 1 

Question 1 6 out of 6 points

The question, “What unique product does the customer expect from the project?” is an example of a(n) _____ constraint. Selected Answer:

scope

Correct Answer: Evaluation Method Exact Match



Correct Answer

Case Sensitivity

scope

Question 2 3 out of 3 points

A difference between operations and projects is that operations end when their objectives have been reached, whereas projects do not. Selected Answer: Answers:

False True False



Question 3 3 out of 3 points

Most colleges and universities have very strong functional organizations. Selected Answer:

True

Answers:

True False



Question 4 6 out of 6 points

_____ is “the application of knowledge, skills, tools, and techniques to project activities to meet project requirements.” Selected Answer:

project management

Correct Answer: Evaluation Method Exact Match



Correct Answer

Case Sensitivity

project management

Question 5 5 out of 5 points

Galaxy, a construction company, buys a particular brand of tiles manufactured by Tiles and Floors, an eco-friendly tile manufacturing company. However, Tiles and Floors has declared bankruptcy and closed down. At present, Galaxy is facing a crisis because there are no other manufacturers in the market that supplies eco-friendly tiles. Which of the following constraints is Galaxy currently facing? Selected Answer:

Resources Answers:

Resources Time Scope Cost Response :



Every project is constrained in different ways. For some projects, resources are the main concern.

Question 6 6 out of 6 points

Until the 1980s, project management primarily focused on providing _____ and resource data to top management in the military, computer, and construction industries. Selected Answer:

schedule

Correct Answer: Evaluation Method

Correct Answer schedule

Exact Match



Case Sensitivity

Question 7 5 out of 5 points

_____ refers to a problem-solving approach that requires defining the scope of a system, dividing it into its components, and then identifying and evaluating its problems, opportunities, constraints, and needs. Selected Answer:

Systems analysis Answers:

Linear programming Independent component analysis Principal component analysis Systems analysis

Response :



Systems analysis is a problem-solving approach that requires defining the scope of the system, dividing it into components, and then identifying and evaluating its problems, opportunities, constraints, and needs.

Question 8 3 out of 3 points

Resources in a project should be used effectively because they are limited. Selected Answer:

True

Answers:

True False



Question 9 5 out of 5 points

Which of the following is a difference between project management and portfolio management? Selected Answer:

Answers:

Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals. Project management involves making wise investment decisions whereas portfolio management does not. Portfolio management is an easy task whereas project management is a more difficult task. Portfolio management asks questions like, “Are we carrying out projects efficiently?” whereas project management asks questions such as “Are we investing in the right areas?” Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals.

Response :



Individual projects often address tactical goals, whereas portfolio management addresses strategic goals. Tactical goals are generally more specific and shortterm than strategic goals.

Question 10 5 out of 5 points

In organizational culture, control refers to _____. Selected Answer:

Answers:

the degree to which rules, policies, and direct supervision are used to oversee employee behavior the degree to which the organization monitors and responds to changes in the

external environment the degree to which rules, policies, and direct supervision are used to oversee employee behavior the degree to which management focuses on outcomes rather than on techniques and processes used to achieve results the degree to which employees are encouraged to be aggressive, innovative, and risk seeking Response :



Control refers to the degree to which rules, policies, and direct supervision are used to oversee and control employee behavior.

Question 11 3 out of 3 points

Questions about how a team will track schedule performance is related to a project’s scope. Selected Answer: Answers:

False True False



Question 12 3 out of 3 points

According to the symbolic frame, the most important aspect of any event in an organization is not what actually happened, but what it means. Selected Answer:

True

Answers:

True False



Question 13 5 out of 5 points

Which of the following is true of a matrix organizational structure? Selected Answer:

Answers:

In a strong matrix organizational structure, the project manager controls the project budget and has moderate to high authority. In a matrix organizational structure, employees are organized into departments according to their skills, and there is little interaction between employees from different departments. Project managers in matrix organizations have staff from only a single functional area working on their projects.

In a strong matrix organizational structure, the project manager controls the project budget and has moderate to high authority. A matrix organizational structure is hierarchical, but instead of functional managers reporting to the CEO, program managers report to the CEO. Response :



In a strong matrix organizational structure, the project manager controls the project budget and has moderate to high authority.

Question 14 6 out of 6 points

The _____ frame of the organization is the one that is usually depicted in an organizational chart. Selected Answer:

structural

Correct Answer: Evaluation Method Exact Match



Correct Answer

Case Sensitivity

structural

Question 15 3 out of 11 points

Why is top management commitment crucial for project managers? Selected Answer: Correct Answer:

Top management commitment is very crucial because they are the ones in charge of the giving funding for the project.

Project managers need adequate resources. The best way to kill a project is to withhold the required money, human resources, and visibility for the project. If project managers have top management commitment, they will also have adequate resources and not be distracted by events that do not affect their specific projects. Project managers often require approval for unique project needs in a timely manner. For example, on large information technology projects, top management must understand that unexpected problems may result from the nature of the products being produced and the specific skills of the people on the project team. For example, the team might need additional hardware and software halfway through the project for proper testing, or the project manager might need to offer special pay and benefits to attract and retain key project personnel. With top management commitment, project managers can meet these specific needs in a timely manner. Project managers must have cooperation from people in other parts of the organization. Since most information technology projects cut across functional areas, top management must help project managers deal with the political issues that often arise in these types of situations. If certain functional

managers are not responding to project managers’ requests for necessary information, top management must step in to encourage functional managers to cooperate. Project managers often need someone to mentor and coach them on leadership issues. Many information technology project managers come from technical positions and are inexperienced as managers. Senior managers should take the time to on advice on how to be good leaders. They should encourage new project managers to take classes to develop leadership skills and allocate the time and funds for them to do so. Response [None Given] :



Question 16 3 out of 3 points

Project managers and their teams must keep in mind the effects of any project on the interests and needs of the entire system or organization instead of focusing on the immediate concerns of the project. Selected Answer:

True

Answers:

True False



Question 17 5 out of 5 points

The role of a _____ is to provide direction and funding for a project. Selected Answer:

project sponsor Answers:

project sponsor project manager staff member project team Response :



Most projects have many interested parties or stakeholders, but someone must take the primary role of sponsorship. The project sponsor usually provides the direction and funding for the project.

Question 18 6 out of 6 points

A(n) _____ is an overall model for thinking about things as sets of interacting components working within an environment to fulfill some purpose.

Selected Answer:

system philosophy

Correct Answer: Evaluation Method

Case Sensitivity

systems philosophy

Exact Match



Correct Answer

Question 19 5 out of 5 points

A critical path: Selected Answer:

determines the earliest completion date of a project.

Answers:

is the shortest path through a network diagram. represents schedule information in calendar form. determines the earliest completion date of a project. is a quality management tool to ensure a project meets the minimum quality standards.

Response :



The critical path is the longest path through a network diagram that determines the earliest completion of a project. It shows which tasks affect the target completion date of a project, and it can change as work proceeds and more information becomes available.

Question 20 6 out of 6 points

A major element of good practice concerns _____ , which addresses the authority and control for key IT activities in organizations, including IT infrastructure, IT use, and project management. Selected Answer:

IT governance

Correct Answer: Evaluation Method

Correct Answer

Exact Match

IT governance

Contains

goveranance

Case Sensitivity

QUIZ 2 

Question 1 3 out of 3 points

Decisions and actions taken in one knowledge area at a certain time rarely affect other knowledge areas. Selected Answer: Answers:

False True False

Response :



Project management is an integrative endeavor; decisions and actions taken in one knowledge area at a certain time usually affect other knowledge areas.

Question 2 3 out of 3 points

An organization’s information technology project selection process should guide the strategic plan. Selected Answer: Answers:

False True False

Response :



Aligning IT projects with business strategy is consistently a top concern for CIOs. Most organizations face thousands of problems and opportunities for improvement. Therefore, an organization’s strategic plan should guide the IT project selection process.

Question 3 3 out of 3 points

Project integration management must occur just within the context of a particular project. Selected Answer: Answers:

False True False

Response :

Project integration management includes interface management, which involves identifying and managing the points of interaction between various elements of a project. The number of interfaces can increase exponentially as

the number of people involved in a project increases.



Question 4 3 out of 3 points

Monitoring and controlling processes overlap all of the other project management process groups. Selected Answer:

True

Answers:

True False

Response :



Monitoring and controlling processes overlap all of the other project management process groups because changes can occur at any time.

Question 5 3 out of 3 points

The Rational Unified Process (RUP) framework is incompatible with the PMBOK process. Selected Answer: Answers:

False True False

Response :



According to RUP expert Bill Cottrell, “RUP embodies industry-standard management and technical methods and techniques to provide a software engineering process particularly suited to creating and maintaining componentbased software system solutions.” Cottrell explained that you can tailor RUP to include the PMBOK process groups because several customers asked for that capability.

Question 6 3 out of 3 points

Opportunities and directives are essentially the same thing. Selected Answer: Answers:

False True False

Response :



Opportunities are chances to improve the organization. Directives are new requirements imposed by management, government, or some external influence.

Question 7 5 out of 5 points

_____ is a planning process that is within the Project Scope Management knowledge area.

Selected Answer:

Creation of a WBS Answers:

Schedule development Developing a project management plan Creation of a WBS Quality planning

Response :



Creation of a WBS is a planning process falling under the Project Scope Management knowledge area.

Question 8 5 out of 5 points

The project cost management knowledge area maps to the _____ process group through the activities of estimating costs and budget determination. Selected Answer:

planning initiating

Answers:

planning executing monitoring and controlling Response :



The project cost management knowledge area maps to the planning process group through the activities of estimating costs and budget determination.

Question 9 5 out of 5 points

Which of the following is a pre-initiation task? Selected Answer:

Developing a business case for a project Answers:

Drawing up a work breakdown structure Developing a business case for a project Drafting the project charter Identifying stakeholders

Response :



It is good practice to lay the groundwork for a project before it officially starts. Senior managers often perform several tasks, sometimes called preinitiation tasks which include the development of a business case for a project.

Question 10 5 out of 5 points

The main purpose of project plans is to Selected Answer:

guide project execution Answers:

schedule management plans define project scope estimate activity resources guide project execution

Response :



Developing a project management plan is a planning process falling under the Project Integration Management knowledge area.

Question 11 5 out of 5 points

The _____ stage of information technology planning outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology. Selected Answer:

business area analysis Answers:

project planning business area analysis resource allocation IT strategy planning

Response :



The business area analysis outlines business processes that are central to achieving strategic goals and helps determine which processes could most benefit from IT.

Question 12 5 out of 5 points

In the _____ stage of selecting information technology projects, organizations define project scope, benefits, and constraints.

Selected Answer:

project planning Answers:

project planning business area analysis resource allocation IT strategy planning Response :



In the project planning stage of selecting information technology projects, organizations define project scope, benefits, and constraints.

Question 13 5 out of 5 points

A(n) _____ is a formal, documented process that describes when and how official project documents may be modified, the people authorized to make modifications, and the paperwork required for these changes. Selected Answer:

change control system Answers:

WBS project charter performance report change control system

Response :



A change control system is a formal, documented process that describes when and how official project documents may be changed. It also describes the people authorized to make changes, the paperwork required for these changes, and any automated or manual tracking systems the project will use

Question 14 6 out of 6 points

_____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time. Selected Answer:

Net Present Value

Correct Answer: Evaluation Method

Correct Answer

Exact Match

Net present value

Exact Match

Net present value (NPV)

Case Sensitivity

Exact Match



NPC

Question 15 6 out of 6 points

The ideal outcome of the _____ process group is to complete a project successfully by delivering the agreed-upon project scope within time, cost, and quality constraints. Selected Answer:

Monitoring and Controlling

Correct Answer: Evaluation Method Exact Match



Correct Answer

Case Sensitivity

monitoring and controlling

Question 16 6 out of 6 points

_____ are short descriptions written by customers of what they need a Scrum system to do for them. Selected Answer:

stories

Correct Answer: Evaluation Method Exact Match



Correct Answer

Case Sensitivity

stories

Question 17 6 out of 6 points

The _____ is a very important tool in project management because it provides the basis for deciding how to do the work. Selected Answer:

Work Breakdown Structure (WBS)

Correct Answer: Evaluation Method



Correct Answer

Exact Match

WBS

Exact Match

work breakdown structure

Exact Match

work breakdown structure (WBS)

Case Sensitivity

Question 18 6 out of 6 points

A(n) _____ is the approved project management plan plus approved changes. Selected Answer:

baseline

Correct Answer: Evaluation Method

Case Sensitivity

baseline

Contains



Correct Answer

Question 19 6 out of 6 points

_____ include formal and informal plans, policies, procedures, guidelines, information systems, financial systems, management systems, lessons learned, and historical information that can be used to influence a project’s success. Selected Answer:

Organizational process assets

Correct Answer: Evaluation Method



Correct Answer

Exact Match

Organizational process assets

Exact Match

Organizational process assets (OPA)

Exact Match

OPA

Case Sensitivity

Question 20 11 out of 11 points

List and briefly describe the six main processes involved in project integration management. Selected Answer:

1.) Developing the project charter involves working with stakeholders to create the document that formally authorizes a project charter. 2.) Developing the project management plan involves coordinating all planning efforts to create a consistent, coherent document the project management plan. 3.) Directing and managing project execution involves carrying out the project management plan by performing the activities included in it. The outputs of this process are deliverables, work performance information, change requests, project management plan updates, and project document updates. 4.) Monitoring and controlling project work involves overseeing activities to meet the performance objectives of the project. The

outputs of this process are change requests, project management plan updates, and project document updates. 5.) Performing integrated change control involves identifying, evaluating, and managing changes throughout the project life cycle. The outputs of this process include change request status updates, project management plan updates, and project document updates. 6.) Closing the project or phase involves finalizing all activities to formally close the project or phrase. Outputs of this process include final product, service, or result transition and organizational process assets updates. Correct Answer:

1. Developing the project charter involves working with stakeholders to create the document that formally authorizes a project—the charter. 2. Developing the project management plan involves coordinating all planning efforts to create a consistent, coherent document—the project management plan. 3. Directing and managing project execution involves carrying out the project management plan by performing the activities included in it. The outputs of this process are deliverables, work performance information, change requests, project management plan updates, and project document updates. 4. Monitoring and controlling project work involves overseeing activities to meet the performance objectives of the project. The outputs of this process are change requests, project management plan updates, and project document updates. 5. Performing integrated change control involves identifying, evaluating, and managing changes throughout the project life cycle. The outputs of this process include change request status updates, project management plan updates, and project document updates. 6. Closing the project or phase involves finalizing all activities to formally close the project or phrase. Outputs of this process include final product, service, or result transition and organizational process assets updates.

Response [None Given] :

QUIZ 3 

Question 1 0 out of 5 points

In the _____approach for constructing a WBS, you use a similar project’s WBS as a starting point. Selected Answer:

top-down top-down

Answers:

bottom-up mind-mapping analogy Response :



A method for constructing a WBS is the analogy approach. In the analogy approach, you use a similar project’s WBS as a starting point.

Question 2 3 out of 3 points

Project stakeholder management has only recently been identified as an entire knowledge area by the Project Management Institute. Selected Answer:

True

Answers:

True False

Response :



Because stakeholder management is so important to project success, the Project Management Institute decided to create an entire knowledge area devoted to it as part of the Fifth Edition of the PMBOK Guide in 2013.

Question 3 5 out of 5 points

_____ is a process for identifying and modeling business events, who initiated them, and how the system should respond to them. Selected Answer:

Use case modeling Answers:

Prototyping JAD RAD Use case modeling

Response :



Use case modeling is a process for identifying and modeling business events, who initiated them, and how the system should respond to them. It is an effective tool for understanding requirements of information systems.

Question 4 5 out of 5 points

_____ involves reviewing the project charter, requirements documents, and organizational process assets to create a scope statement, adding more information as requirements are developed and change requests are approved. Selected Answer:

Defining scope Creating scope

Answers:

Defining scope Controlling scope Validating scope Response :



Defining scope involves reviewing the scope management plan, project charter, requirements documents, and organizational process assets to create a scope statement, adding more information as requirements are developed and change requests are approved.

Question 5 11 out of 11 points

What are some of the suggestions for improving the requirements process? Selected Answer:

1. Develop and follow a requirements management process that includes procedures for initial requirements determination. 2. Employ techniques such as prototyping, use case modeling, and t

Application Design to understand requirements thoroughly. Prototyping involves developing a working replica of the system or some aspect of the system. 3. Put all requirements in writing and keep them current and readily available. Several tools are available to automate this function. 4. Create a requirements management database for documenting and controlling requirements. Computer Aided Software Engineering (CASE) tools or other technologies can assist in maintaining a repository for project data. 5. Provide adequate testing to that the project’s products perform as expected. Conduct testing throughout the project life cycle. 6. Use a process for reviewing requested requirements changes from a systems perspective. Correct Answer:

1. Develop and follow a requirements management process that includes procedures for initial requirements determination. 2. Employ techniques such as prototyping, use case modeling, and t Application Design to understand requirements thoroughly. Prototyping involves developing a working replica of the system or some aspect of the system. These working replicas may be throwaways or an incremental component of the deliverable system. Prototyping is an effective tool for gaining an understanding of requirements, determining the feasibility of requirements, and resolving interface uncertainties. Use case modeling is a process for identifying and modeling business events, who initiated them, and how the system should respond to them. It is an effective tool for understanding requirements for information systems. t Application Design (JAD) uses highly organized and intensive workshops to bring together project stakeholders— the sponsor, s, business analysts, programmers, and so on—to tly define and design information systems. These techniques also help s become more active in defining system requirements. 3. Put all requirements in writing and keep them current and readily available. Several tools are available to automate this function. For example, a type of software called a requirements management tool aids in capturing and maintaining requirements information, provides immediate access to the information, and assists in establishing necessary relationships between requirements and information created by other tools. 4. Create a requirements management database for documenting and controlling requirements. Computer Aided Software Engineering (CASE) tools or other technologies can assist in maintaining a repository for project data. A CASE tool’s database can also be used to document and control requirements. 5. Provide adequate testing to that the project’s products perform as expected. Conduct testing throughout the project life cycle. 6. Use a process for reviewing requested requirements changes from a systems perspective.

7. Emphasize completion dates. 8. Allocate resources specifically for handling change requests. Respons [None Given] e Feedbac k:



Question 6 0 out of 6 points

A(n) _____ is a tool used to group stakeholders based on their level of authority and their level of concern for project outcomes. Selected Answer:

Stakeholder

Correct Answer: Evaluation Method

Correct Answer power/interest grid

Exact Match



Case Sensitivity

Question 7 5 out of 5 points

The stakeholder is the output of the _____ process of project stakeholder management. Selected Answer:

executing initiating

Answers:

planning executing monitoring and controlling Response :



The stakeholder is the output of the executing process of project stakeholder management.

Question 8 6 out of 6 points

In the _____ approach to creating a WBS, team first identify as many specific tasks related to the project as possible. Selected Answer:

Bottom-up

Correct Answer: Evaluation Method Exact Match

Correct Answer bottom-up

Case Sensitivity



Question 9 3 out of 3 points

A work package represents one component of the product that the project aims to deliver. Selected Answer:

False

Answers:

True False

Response :



A work package is a task at the lowest level of the WBS. It represents the level of work that the project manager monitors and controls.

Question 10 5 out of 5 points

After identifying and analyzing stakeholders, the project manager and team should develop a(n) ______ to help them effectively engage stakeholders and make sure that good decisions are made throughout the life of the project. Selected Answer:

stakeholder management plan Answers:

stakeholder management plan stakeholder issue log power/interest grid Response :



After identifying and analyzing stakeholders, the project manager and team should develop a stakeholder management plan to help them effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.

Question 11 3 out of 3 points

Information from the project charter provides a basis for further defining the project scope. Selected Answer:

True

Answers:

True False

Response :



The charter describes the high-level scope, time, and cost goals for the project objectives and success criteria, a general approach to accomplishing the project’s goals, and the main roles and responsibilities of important project stakeholders.

Question 12

6 out of 6 points

A(n) _____ is a technique for analyzing information to determine which stakeholders’ interests to focus on and how to increase stakeholder throughout the project. Selected Answer:

Stakeholder analysis

Correct Answer: Evaluation Method

Case Sensitivity

stakeholder analysis

Exact Match



Correct Answer

Question 13 5 out of 5 points

The term ______ describes a product produced as part of a project. Selected Answer:

deliverable variance

Answers:

scope deliverable work package Response :



The term deliverable describes a product created as part of a project. Deliverables can be product related, such as a piece of hardware or software, or process-related, such as a planning document or meeting minutes.

Question 14 6 out of 6 points

_____ is the difference between planned and actual performance. Selected Answer:

variance

Correct Answer: Evaluation Method Exact Match



Correct Answer

Case Sensitivity

Variance

Question 15 5 out of 5 points

The project team must take corrective action if stakeholders with high interest and high power are categorized as _____.

Selected Answer:

resistant Answers:

resistant neutral ive leading Response :



The project team should take corrective action if stakeholders with high interest and high power are also categorized as resistant or unaware.

Question 16 3 out of 3 points

The scope management plan can be informal and broad or formal and detailed, based on the needs of the project. Selected Answer:

True

Answers:

True False

Response :



The scope management plan is a subsidiary part of the project management plan. It can be informal and broad or formal and detailed, based on the needs of the project.

Question 17 6 out of 6 points

The main outputs of scope definition are the _____ and project document updates. Selected Answer:

project scope statement

Correct Answer: Evaluation Method



Correct Answer

Exact Match

project scope statement

Exact Match

scope statement

Case Sensitivity

Question 18 3 out of 3 points

Groups representing consumer, environmental, or other interests can be identified as project stakeholders. Selected Answer:

True

Answers:

True

False Response :



Groups representing consumer, environmental, or other interests can be identified as project stakeholders.

Question 19 3 out of 3 points

A leading stakeholder is one who is aware of the project and is neither ive nor resistant to it. Selected Answer:

False

Answers:

True False

Response :



A leading stakeholder is one who is aware of the project and its potential impacts and actively engaged in helping it succeed

Question 20 6 out of 6 points

The main output of the identifying stakeholders process is the _____. Selected Answer:

Stakeholder

Correct Answer: Evaluation Method

Correct Answer

Case Sensitivity

stakeholder

Exact Match

Quiz 4 

Question 1 3 out of 3 points

After defining project activities, the next step in project time management is developing the schedule. Selected Answer: Answers:

False True False

Response

After defining project activities, the next step in project time management is

:



sequencing them or determining their dependencies.

Question 2 3 out of 3 points

To define activities, the project team should start with reviewing the schedule management plan, scope baseline, enterprise environmental factors, and organizational processes. Selected Answer:

True

Answers:

True False

Response :



Defining activities involves identifying the specific actions that will produce the project deliverables in enough detail to determine resource and schedule estimates. The project team reviews the schedule management plan, scope baseline, enterprise environmental factors, and organizational process assets to begin defining activities.

Question 3 3 out of 3 points

Most WBSs include a section for project communications to ensure that reporting key information is a project deliverable. Selected Answer:

True

Answers:

True False

Response :



Information about the content of essential project communications comes from the work breakdown structure (WBS). In fact, many WBSs include a section for project communications to ensure that reporting key information is a project deliverable.

Question 4 3 out of 3 points

A Tracking Gantt chart is based on the percentage of work completed for project tasks or the actual start and finish dates. Selected Answer:

True

Answers:

True False

Response :



A Tracking Gantt chart is based on the percentage of work completed for project tasks or the actual start and finish dates. It allows the project manager to monitor schedule progress on individual tasks and the whole project.

Question 5 3 out of 3 points

Good information technology project managers must have strong technical and communication skills. Selected Answer:

True

Answers:

True False

Response :



Most IT professionals enter the field because of their technical skills. Most find, however, that communication skills are the key to advancing in their careers, especially if they want to become good project managers.

Question 6 3 out of 3 points

Minutes must be a comprehensive report of the meeting that was scheduled. Selected Answer:

False

Answers:

True False

Response :



Minutes should be short and focus on the crucial decisions and action items from the meeting.

Question 7 0 out of 5 points

Which of the following is true of a finish-to-finish dependency? Selected Answer:

Answers:

It is a dependency in which the “from” activity cannot start until the “to” activity or successor is started. It is a dependency in which the “from” activity cannot start until the “to” activity or successor is started. It is a dependency in which in which the “from” activity must finish before the “to” activity or successor can start. It is a dependency in which the “from” activity must be finished before the “to” activity can be finished. It is a dependency in which the “from” activity must start before the “to” activity can be finished.

Response :



A finish-to-finish dependency is a relationship in which the “from” activity must be finished before the “to” activity can be finished. One task cannot finish before another finishes.

Question 8 5 out of 5 points

Which of the following is true of push communication? Selected Answer:

Information is sent to recipients without their request.

Answers:

Information is sent only to recipients who request the information. This method ensures that the information is understood by recipients. Information is sent to recipients without their request. This method ensures that the information is received by the recipients.

Response :



In push communication, information is sent or pushed to recipients without their request via reports, e-mails, faxes, voice mails, and other means. This method ensures that the information is distributed, but does not ensure that it was received or understood.

Question 9 5 out of 5 points

_____ address where the project stands in of meeting scope, time, and cost goals. Selected Answer:

Status reports Technical reports

Answers:

Status reports Progress reports Lessons-learned reports Response :



Status reports describe where the project stands at a specific point in time. Status reports address where the project stands in of meeting scope, time, and cost goals.

Question 10 5 out of 5 points

Using the formula for calculating the number of communication channels, how many channels would five people require? Selected Answer:

10 Answers:

9 10

11 14 Response :



The formula to determine the number of communication channels as the number of people involved in a project increases: number of communication channels = n (n-1)/2. Two people will have one communication channel.

Question 11 5 out of 5 points

In project time management, the process of_____ primarily involves checking and managing changes to the project schedule. Selected Answer:

controlling the schedule Answers:

estimating activity durations developing the schedule controlling the schedule estimating activity resources

Response :



In project time management, the process of controlling the schedule involves controlling and managing changes to the project schedule. Outputs include work performance information, schedule forecasts, and change requests among others.

Question 12 5 out of 5 points

In project time management, a(n) _____ is an output of controlling the schedule Selected Answer:

project management plan update Answers:

activity duration estimate project management plan update activity attribute milestones list

Response :

Controlling the schedule involves controlling and managing changes to the project schedule. Outputs include work performance information, schedule forecasts, change requests, project management plan updates, project documents updates, and organizational process assets updates.



Question 13 0 out of 5 points

According to research by Albert Mehrabian, which of the following is NOT a way that information is communicated in a face-to-face interaction? Selected Answer:

spoken content body language

Answers:

facial expression spoken content tone of voice Response :



Research has indicated that in a face-to-face interaction, communication takes place through body language, how the words are said, and the actual spoken content.

Question 14 6 out of 6 points

In project time management, the process of _____ involves deciding how many people, equipment, and materials a project team should use to perform project activities. Selected Answer:

estimating activity resources

Correct Answer: Evaluation Method Exact Match



Correct Answer estimating activity resources

Question 15 6 out of 6 points

The main outputs of _____ include work performance measurements, organizational process assets updates, and project document updates. Selected Answer:

schedule control

Correct Answer: Evaluation Method Exact Match



Correct Answer schedule control

Question 16 6 out of 6 points

_____ is the number of workdays or work hours required to complete a task. Selected Answer:

Effort

Correct Answer: Evaluation Method Exact Match



Correct Answer effort

Question 17 6 out of 6 points

Many experts agree that the greatest threat to the success of any project, especially information technology projects, is a failure to _____. Selected Answer:

communicate

Correct Answer: Evaluation Method Exact Match



Correct Answer communicate

Question 18 6 out of 6 points

An important technique for _____ is the status review meeting. Selected Answer:

performance reporting

Correct Answer: Evaluation Method



Correct Answer

Exact Match

performance reporting

Exact Match

reporting performance

Question 19 6 out of 6 points

While trying to assess commitment of project stakeholders, a(n) _____ meeting or a Web conference might be the most appropriate medium to use. Selected Answer:

face-to-face

Correct Answer: Evaluation Method

Correct Answer

Exact Match

face-to-face

Exact Match

face to face



Question 20 11 out of 11 points

What are the guidelines for conducting effective meetings? Selecte d Answer:

a.) Define the purpose and intended outcome of the meeting. Be specific about what should happen as a result of the meeting. Is the purpose to brainstorm ideas, provide status information, or solve a problem? Make the purpose of a meeting very clear to all meeting planners and participants. b.) Determine who should attend the meeting. Many meetings are most effective with the minimum number of participants possible, especially if decisions must be made. c.) Provide an agenda to participants before the meeting. Meetings are most effective when the participants come prepared. d.) Prepare handouts and visual aids, and make logistical arrangements ahead of time. By creating handouts and visual aids, you must organize thoughts and ideas. e.) Run the meeting professionally. Introduce people, restate the purpose of the meeting, and state any ground rules that attendees should follow. f.) Set the ground rules for the meeting. State up front how the meeting will be run. g.) Build relationships. Depending on the culture of the organization and project, it may help to build relationships by making meetings fun experiences.

Quiz 5 

Question 1

3 out of 3 points

Validated changes and validated deliverables are the outputs of the quality assurance process. Selected Answer: Answers:

False True False

Response :



Controlling quality involves monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve overall quality. Validated changes and validated deliverables are the outputs of the quality control process.

Question 2 3 out of 3 points

Integration testing involves testing of each individual component to ensure that it is as defectfree as possible. Selected Answer: Answers:

False True False

Response :



Integration testing occurs between unit and system testing to test functionally grouped components. It ensures that a subset or subsets of the entire system work together.

Question 3 3 out of 3 points

Products that are accepted by project stakeholders are considered to be validated deliverables. Selected Answer: Answers:

True True False

Response :



Acceptance decisions determine if the products or services produced as part of the project will be accepted or rejected. If they are accepted, they are considered to be validated deliverables.

Question 4 3 out of 3 points

Unknown risks can be managed proactively. Selected Answer: Answers:

False True False

Response :

Known risks can be managed proactively. However, unknown risks, or risks that have not been identified and analyzed, cannot be managed.



Question 5 3 out of 3 points

The lower the earned monetary value calculation for a project, the chances of project success is higher. Selected Answer: Answers:

False True False

Response :



Expected monetary value (EMV) is the product of a risk event probability and the risk event’s monetary value. Because the EMV provides an estimate for the total dollar value of a decision, you want to have a positive number; the higher the EMV, the better.

Question 6 3 out of 3 points

Risk events refer to specific, certain events that may occur to the detriment or enhancement of the project. Selected Answer: Answers:

False True False

Response :



Risk events refer to specific, uncertain events that may occur to the detriment or enhancement of the project.

Question 7 5 out of 5 points

Those who are _____ have a higher tolerance for risk, and their satisfaction increases when more payoff is at stake. Selected Answer:

risk-seeking Answers:

risk-seeking risk-averse risk-neutral risk-indifferent Response :



Those who are risk-seeking have a higher tolerance for risk, and their satisfaction increases when more payoff is at stake. A risk-seeking person prefers outcomes that are more uncertain and is often willing to pay a penalty to take risks.

Question 8 5 out of 5 points

_____ are unplanned responses to risk events used when project teams do not have contingency plans in place. Selected Answer:

Workarounds Answers:

Workarounds Fallback plans Contingency plans Triggers Response :



Workarounds are unplanned responses to risk events used when project teams do not have contingency plans in place.

Question 9 5 out of 5 points

_____ involves reducing the impact of a risk event by reducing the probability of its occurrence. Selected Answer:

Risk mitigation Risk avoidance

Answers:

Risk acceptance Risk transference Risk mitigation Response :



Risk mitigation involves reducing the impact of a risk event by reducing the probability of its occurrence.

Question 10 5 out of 5 points

Process improvement plan, quality metrics, and quality checklists are the outputs of the _____ process of project quality management. Selected Answer:

planning quality management Answers:

controlling quality planning quality management

quality certification performing quality assurance Response :



The main outputs of planning quality management are a quality management plan, a process improvement plan, quality metrics, quality checklists, and project documents updates.

Question 11 5 out of 5 points

_____ is the cost of evaluating processes and their outputs to ensure that a project is error-free or within an acceptable error range. Selected Answer:

Appraisal cost Prevention cost

Answers:

Appraisal cost Internal failure cost External failure cost Response :



Appraisal cost is the cost of evaluating processes and their outputs to ensure that a project is error-free or within an acceptable error range. Activities such as inspection and testing of products, maintenance of inspection and test equipment, and processing and reporting inspection data all contribute to appraisal costs of quality.

Question 12 5 out of 5 points

A(n) _____ is any instance where the product or service fails to meet customer requirements. Selected Answer:

defect Answers:

defect yield deliverable variance Response :



A defect is any instance in which the product or service fails to meet customer requirements. Because most products or services have multiple customer requirements, there can be several opportunities to have a defect.

Question 13

5 out of 5 points

_____ help s to identify the vital few contributors that for most quality problems in a system. Selected Answer:

Pareto charts Gantt charts

Answers:

Pareto charts Control charts Tracking Gantt charts Response :



A Pareto chart is a histogram that can help you identify and prioritize problem areas. The variables described by the histogram are ordered by frequency of occurrence. Pareto charts help you identify the vital few contributors that for most quality problems in a system.

Question 14 6 out of 6 points

Performing _____ involves monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve overall quality. Selected Answer:

Quality control

Correct Answer: Evaluation Method Exact Match



Correct Answer quality control

Question 15 6 out of 6 points

The _____ means taking responsibility for failures or not meeting quality expectations. Selected Answer:

Cost of nonconformance

Correct Answer: Evaluation Method Exact Match



Correct Answer cost of nonconformance

Question 16 6 out of 6 points

_____ diagrams trace complaints about quality problems back to the responsible production operations.

Selected Answer:

Cause-and-effect

Correct Answer: Evaluation Method



Correct Answer

Exact Match

Cause-and-effect

Exact Match

Fishbone

Exact Match

Ishikawa

Question 17 6 out of 6 points

The term _____ is used to describe risks that the project team has identified and analyzed. Selected Answer:

known risks

Correct Answer: Evaluation Method Exact Match



Correct Answer known risks

Question 18 6 out of 6 points

_____ risks are risks that remain after all of the response strategies have been implemented. Selected Answer:

Residual

Correct Answer: Evaluation Method Exact Match



Correct Answer Residual

Question 19 6 out of 6 points

_____ are indicators or symptoms of actual risk events. Selected Answer:

Triggers

Correct Answer: Evaluation Method Exact Match



Correct Answer Triggers

Question 20 Needs Grading

List and briefly describe four methods for identifying risks. Selecte d Answer:

Brainstorming is a technique by which a group attempts to generate ideas or find a solution for a specific problem by amassing ideas spontaneously and without judgment. This approach can help the group create a comprehensive list of risks to address later in the qualitative and quantitative risk analysis processes. Interviewing: Interviewing is a fact-finding technique for collecting information in face-to-face, phone, e-mail, or instant-messaging discussions. Interviewing people with similar project experience is an important tool for identifying potential risks. Root cause analysis: It is not uncommon for people to identify problems or opportunities without really understanding them. Before suggesting courses of action, it is important to identify the root cause of a problem or opportunity. Root cause analysis often results in identifying even more potential risks for a project. SWOT analysis: Another technique is a SWOT analysis of strengths, weaknesses, opportunities, and threats, which is often used in strategic planning. SWOT analysis can also be used during risk identification by having project teams focus on the broad perspectives of potential risks for particular projects. Applying SWOT to specific potential projects can help identify the broad risks and opportunities that apply in that scenario.